What is better Zoho Wiki or Splashtop Remote Support? If you’re having a difficult time selecting the best Customer Support Software product for your needs, it’s a good idea to compare the available software and determine which service offers more advantages. In particular, here you can review Zoho Wiki (overall score: 8.3; user rating: 100%) vs. Splashtop Remote Support (overall score: 8.9; user rating: 90%) for their overall performance.
It's also possible to see which one provides more features that you need or which has more flexible pricing plans for your current situation. Working with a clear table to compare their features will significantly improve the likelihood of finding the appropriate product for your company. Take a closer look at other aspects of the software such as ease-of-use, adaptability, scalability, and pricing options.
Users who want to save some time or need a Customer Support Software recommendation from our team might want to try out these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
Zoho Wiki integrates with the whole Zoho Business Suite.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Web-hosted wiki platform that provides business owners with a ready-made platform for sharing critical content. This is a tool best used to foster knowledge creation and collaboration within an organization. Zoho Wiki is easy to use and is collaborative at the get-go. It is also equipped with administration options to enforce orderly work structure.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
If you test various Customer Support Software apps you shouldn’t only look at their list of features and available pricing plans. Consider that the service should be matching your work processes and business so the more flexible their offer the better. Learn what OSes are supported by Zoho Wiki and Splashtop Remote Support and make sure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and geographies are supported, as this may be a critical factor for many firms.
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