What is better Zoho Cliq or CloudTalk? You have such a wide range of Communications Software choices in today’s market that choosing the right product is often difficult. On our comparison page, we let you compare the functions, terms and conditions, available plans, and more details of Zoho Cliq and CloudTalk.
You can also check their score (8.7 for Zoho Cliq vs. 8.5 for CloudTalk) and user satisfaction level (100% for Zoho Cliq vs. 100% for CloudTalk). The scores and ratings give you an overall idea how both of these software products perform. In addition, find out if the solution can integrate with the company’s current business apps to guarantee greater productivity.
As of now, the most significant services in our Communications Software category are: RingCentral, monday.com, Slack.
Zoho Cliq integrates with a large number of business systems and applications, among which:
Google Drive
Dropbox
Stackoverflow
Other Zoho products- Expense, CRM and Service DeskPlus
The entire list of integrations is available on the company’s official website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Formerly Zoho Chat, Cliq is a team messaging and collaboration app from Zoho software suite, offered in free and premium editions. Apart from chat, you can now communicate with team members via audio and video for more cohesive and deeper collaboration.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Both Zoho Cliq and CloudTalk were evaluated by a panel of reliable B2B experts who carried out a detailed study of all crucial elements of every service. Their total rating was prepared with unique SmartScore system which provides an individual partial score to every element like: main functionalities, client support, mobile support, security, user satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only thing important to a company so we make sure we pay attention to all aspects of a app prior to coming up with its final score.
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