Zendesk Sell
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Manage the sales process
- Gain pipeline visibility
- Seamless mobile sales experience
- Create flexible and reliable connections
- Manage customer relationships
- Communication tools
- Sync data and tools to simplify selling
- Lead discovery
- Lead enrichment
- Multiple Integrations
- Discover new prospecting opportunity
- Enhance productivity
- Increase conversion
Pricing Info
Pricing Info
Zendesk offers Sell as an add-on if purchasing support only, but they also come included in the Zendesk Suite.
Zendesk Support
Foundational Support Only –Starting at $19/month
Plans for Everyone
Suite Team – $49/agent/month (billed annually)
- Industry-leading ticketing system
- Messaging across web, mobile and social
- Email, voice, SMS, and live chat support
- Help center – SINGLE
- Easy-to-set up automations & workflows
- AI-powered automated answers – UP TO 50
- Unified agent workspace
- Routing based on agent status and capacity
- Reporting and analytics – PREBUILT
- Data and file storage – STANDARD
- 1,000+ apps and integrations – PREBUILT
- Robust APIs – STANDARD RATE LIMIT
- Online support from the Zendesk team
- Onboarding and adoption guidance
Suite Growth –$79/agent/month (billed annually)
- All Suite Team features, plus:
- Multilingual content
- CSAT surveys
- Custom reports & dashboard
Suite Professional – $99/agent/month (billed annually)
- All Suite Growth features, plus:
- Live agent activity dashboard – VIEWABLE
- Integrated community forums
- Private conversation threads
- Customizable and shareable dashboards
- Advanced voice capabilities
- Data Location Options
- HIPAA compliance
- Events Connector for Amazon Web Services
Plans for Enterprises
Suite Enterprise – $150/agent/month (billed annually)
- All the core elements needed for excellent customer support, plus
- Custom team roles and permissions
- Advanced knowledge management
- Customizable agent workspaces
- Customizable branding for web conversations
- Light access licenses – UP TO 1000
- Live data and external dashboard sharing
- Live agent activity dashboard – Customizable, agent capacity, plus live agent status drill-in
- Sandbox environment for change management
- Robust APIs – ENTERPRISE RATE LIMIT
- AI-powered triage and conversation insights – RETAIL ONLY
Additional enterprise-ready plans – from $215/agent/month (billed annually)
- Talk to Sales for further details
Integrations
Integrations
Zendesk Sell integrates with the following applications:
- Inbound
- Amity
- Attach
- Bedrock Data
- BuzzBoard
- ClearGraph
- Domo, Dotmailer
- Dropbox
- Flatly
- Front
- Google Drive
- Full Contact
- Harvest
- Google Productivity Apps
- Kustomer
- HubSpot
- MailChimp
- Launchcloud
- Outlook
- Marketo
- PandaDoc
- NiftyQuoter
- PieSync
- Paycove
- Reply
- QuickBooks
- Slemma
- Slack
- Trello
- Tidio
- Wishpod
- Userlike
- Wufoo
- Woodpecker
- Zapier
- Xero
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Expensify, Sartorius, Simpleray
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive, web-based sales CRM platform built specifically for B2B and B2C sales professionals.
Company Email
press@getbase.com
Contact No.
Company's Address
Zendesk Sell,
Mountain View, CA
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified CX Platform
- Customer 360
- Audience Segmentation
- Team Inbox
- Customer Journeys
- Omnichannel by Default
- Reporting and Analytics
- Zenie AI
Pricing Info
ZEPIC offers SMB and enterprise pricing details for various business scales. Users can visit the ZEPIC website and check more about pricing plans.
Starter – Free
- 1000 contacts
- 100 ZEPIC credits
- 200 emails per month
- Zenie AI
Growth – $99/month, billed annually ($119/month, billed monthly)
- 5000 contacts
- 6500 ZEPIC credits
- Unlimited emails
- WhatsApp numbers
- Zenie AI
Pro – $153/month, billed annually ($183/month, billed monthly)
- Everything in Pro +
- 5000 contacts
- 9900 ZEPIC credits
Integrations
ZEPIC can seamlessly integrate with various third-party platforms, such as:
- Shopify
- Woocommerce
- Magento
- Zoho CRM
- Hubspot
- Pipedrive
- Freshsales
- Active Campaign
- Zendesk
- Intercom
- Freshdesk
- Kustomer
- Gorgias
- Chargebee
- Yotpo
- Stamped
- Judgeme
- Loyalty Lion
- Lightspeed
- Square
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
scripbox, vodafone, goalify Nutrition
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ZEPIC is a platform for omnichannel customer experience that makes it possible to interact with customers in real time and with extreme personalization.
Company Email
hello@zepic.com
Contact No.
Company's Address
ZEPIC, Inc.
16192 Coastal Hwy. Lewes, Delaware 19958
USA
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Almost as crucial as functionalities and user support quality are pricing options made available by Zendesk Sell and ZEPIC. While cost should not be a deciding element it’s without a doubt a significant thing to consider. You should expect a flexible pricing package that can be matched with your company size and effortlessly scaled up if your business grows. Make sure you don’t opt for pricing plans that include complex functionalities that you won’t use and always make an effort to contact with the vendor directly as big companies can frequently count on discounts. You should also give a chance to a free trial or demo of each service to spend at least some time using it. It’s a valuable experience that doesn’t need you to pay any money and gives you a solid overview of what it feels like to work with Zendesk Sell and ZEPIC.
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