xSellco Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Integration to all the biggest marketplaces
- Integration to all leading shopping carts and ecommerce web platforms
- Integration of Facebook and Twitter profiles to your team inbox
- Contact Us widget for live chat
- Centralized dashboard for all customers
- Full order details
- Tracking shipping status
- Customizable message templates
- Smart tags
- Auto responder
- Automated language translation
- Listings
- Mobile app
- Ticket queries
- Internal notes
- External messages
- Unlimited number of users
- Folders
- Labels
- Rules
- Inbox filters
- Prioritized inbox
- Collision detection
- User permissions
- Security
- Ticket heatmap
- Ticket volume reports
- Response time reports
- Team performance reports
Pricing Info
Pricing Info
xSellco Helpdesk offers four payment plans as well as a free 14-day trial.
Starter Plan – $88/month or $79/month (billed annually)
- 500 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Small Plan – $254/month or $229/month (billed annually)
- 2000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited dynamic tags
- Email support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Medium Plan – $443/month or $399/month (billed annually)
- 4000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email / phone / live chat support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Large Plan – $777/month or $699/month (billed annually)
- 8000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email / phone / live chat support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Integrations
Integrations
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
- Amazon
- eBay
- Shopify
- WooCommerce
- BigCommerce
- Magento
- Prestashop
- Bonanza
- Sears
- Tesco
- Allegro
- Fnac
- Mirakl
- Walmart
- Newegg
- Priceminister
- CDiscount
- Linnworks
- Channeladvisor
- Brightpearl
- Skubana
- Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Company Email
support@xsellco.com
Contact No.
Company's Address
280 Madison Avenue, #912 - 9th Floor
New York, NY 10016
USA
xSellco Helpdesk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Company Reviews
- Product Reviews
- Import Existing Reviews
- Automated Review Collection
- Manual Review Requests
- eCommerce Plugins
- Smart Review Reminders
- Email Customization
- Review Photos
- Dedicated Reviews Profile Page
- Google Rich Snippets
- Mobile Friendly
- On-Site Trust Seals
- On-Site Trust Badges
- On-Site Trust Page
- On-Site Trust Banners
- On-Site Trust Widgets
- On-Site Trust Carousel
- On-Site Trust Tab
- On-Site Trust Blocks
- API Access
- One-click Social Sharing (FB & TW)
- Customer Recommendation Score
- Coupons
- Facebook Reviews Tab
- Review Activity Dashboard
- New Review Notifications
- Thank you Email
- Respond to Reviews
- Advanced Statistics & Insights
- Reviews Dashboard
- Live Moderation
- Flag Reviews
- Profanity Filter
- Restricted Email List
Pricing Info
TrustSpot offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Startup – $29/month
- 300 Review Requests
- +100 Free Kickstart Credits
- Coupon Marketing
- Smart Review Reminders
- On-Site Trust Badges
Growth – $79/month
- 1,000 Review Requests
- +300 Free Kickstart Credits
- Review Request Customization
- Product Reviews
- On-Site Trust Widgets
- On-Site Trust Carousel
Premium – $149/month
- 3,000 Review Requests
- +1,000 Free Kickstart Credits
- Respond To Reviews
- Facebook Page Review Tab
- Visual Marketing
- Featured Product Upsells
- On-Site Trust Tab
Ultimate – $399/month
- 6,000 Review Requests
- +6,000 Free Kickstart Credits
- Custom Widget API
- Product Q&A
- Dedicated Success Manager
- Priority Support
- Design Consulting
- Full Service Onboarding
Integrations
TrustSpot integrates with the following business systems and applications:
- Shopify
- Bigcommerce
- Magento
- WooCommerce
- PrestaShop
- OpenCart
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bargain Games UK, Panzer Wrecks, Valley Craft, Select Chauffeurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TrustSpot is a business review and reputation management platform that allows companies to automatically gather quality, 100% verified buyer reviews for their business.
Company Email
support@trustspot.io
Contact No.
Company's Address
13506 Summerport Village Pkwy, Suite 1006
Windermere, FL 34786
USA
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All the data, information and experiences that we offered in this comparison were collected from official vendor sites, promotional resources available online, real-life experience from real clients as well as our personal everyday use of every service by a professional reviewer. We put a lot of effort to extensively examine each service, so we not only test it ourselves, but we also compare our findings with experiences of other people from the SaaS community.
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