xSellco Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Integration to all the biggest marketplaces
- Integration to all leading shopping carts and ecommerce web platforms
- Integration of Facebook and Twitter profiles to your team inbox
- Contact Us widget for live chat
- Centralized dashboard for all customers
- Full order details
- Tracking shipping status
- Customizable message templates
- Smart tags
- Auto responder
- Automated language translation
- Listings
- Mobile app
- Ticket queries
- Internal notes
- External messages
- Unlimited number of users
- Folders
- Labels
- Rules
- Inbox filters
- Prioritized inbox
- Collision detection
- User permissions
- Security
- Ticket heatmap
- Ticket volume reports
- Response time reports
- Team performance reports
Pricing Info
Pricing Info
xSellco Helpdesk offers four payment plans as well as a free 14-day trial.
Starter Plan – $88/month or $79/month (billed annually)
- 500 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Small Plan – $254/month or $229/month (billed annually)
- 2000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited dynamic tags
- Email support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Medium Plan – $443/month or $399/month (billed annually)
- 4000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email / phone / live chat support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Large Plan – $777/month or $699/month (billed annually)
- 8000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email / phone / live chat support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Integrations
Integrations
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
- Amazon
- eBay
- Shopify
- WooCommerce
- BigCommerce
- Magento
- Prestashop
- Bonanza
- Sears
- Tesco
- Allegro
- Fnac
- Mirakl
- Walmart
- Newegg
- Priceminister
- CDiscount
- Linnworks
- Channeladvisor
- Brightpearl
- Skubana
- Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Company Email
support@xsellco.com
Contact No.
Company's Address
280 Madison Avenue, #912 - 9th Floor
New York, NY 10016
USA
xSellco Helpdesk Comparisons
Popular xSellco Helpdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Account & contact management
- Business Intelligence
- Quotes & order management
- Reports & dashboards
- Options to access the Web & mobile devices
- Customer service management
- Campaign management
- Email marketing
- Email templates
- File sharing
- Document management
- Lead management
- Integrations
- Mobile access
- Sales forecasting
- Sales force automation
- Sales pipeline management
- Case management
- Time management
- Task management & automation
- Mobile apps
- Alerts & notifications
- Calendar
- Audit log
- Web forms
- Analytics
- Multi-lingual & multi-currency
Pricing Info
Maximizer CRM offers two pricing packages:
Maximizer CRM: $60/user/month (billed annually)
- Sales, Marketing and Customer Service Modules
- Pre-built and Customizable Reports
- Mobile Access, Outlook/Word/Excel Integration
- Our Cloud or Your Cloud
- English or French
Wealth Manager: $65/user/month (billed annually)
- Sales, Marketing and Customer Service Modules
- Pre-built and Customizable Reports
- Mobile Access, Outlook/Word/Excel Integration
- Our Cloud or Your Cloud
- English
Integrations
Maximizer CRM supports the following integrations:
- Microsoft
- MailChimp
- HubSpot
- Vineyardsoft
- Advisor WebsitesTM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Radisson, Nestle, Hallmark, Sterling Mutuals Inc.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Maximizer is a simple, accessible and adaptable CRM solution with instant access to the entire history of customers and prospects.
Company Email
info@maximizer.com
Contact No.
Company's Address
208 W. 1st Avenue,
Vancouver, BC V5Y 3T2,
Canada
Maximizer CRM Comparisons
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Please note that while both xSellco Helpdesk and Maximizer CRM may offer a reliable array of features every app may be designed for a different company size. If you are studying different apps you should focus on a business type they are aimed at. Some features could scale up efficiently for large enterprises but if you own a small or mid-sized business it’s usually more sensible to refrain paying for complex functionalities that you may never actually use.
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