CRM Creatio
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Integration to all the biggest marketplaces
- Integration to all leading shopping carts and ecommerce web platforms
- Integration of Facebook and Twitter profiles to your team inbox
- Contact Us widget for live chat
- Centralized dashboard for all customers
- Full order details
- Tracking shipping status
- Customizable message templates
- Smart tags
- Auto responder
- Automated language translation
- Listings
- Mobile app
- Ticket queries
- Internal notes
- External messages
- Unlimited number of users
- Folders
- Labels
- Rules
- Inbox filters
- Prioritized inbox
- Collision detection
- User permissions
- Security
- Ticket heatmap
- Ticket volume reports
- Response time reports
- Team performance reports
Pricing Info
Pricing Info
xSellco Helpdesk offers four payment plans as well as a free 14-day trial.
Starter Plan – $88/month or $79/month (billed annually)
- 500 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Small Plan – $254/month or $229/month (billed annually)
- 2000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited dynamic tags
- Email support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Medium Plan – $443/month or $399/month (billed annually)
- 4000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email / phone / live chat support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Large Plan – $777/month or $699/month (billed annually)
- 8000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email / phone / live chat support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Integrations
Integrations
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
- Amazon
- eBay
- Shopify
- WooCommerce
- BigCommerce
- Magento
- Prestashop
- Bonanza
- Sears
- Tesco
- Allegro
- Fnac
- Mirakl
- Walmart
- Newegg
- Priceminister
- CDiscount
- Linnworks
- Channeladvisor
- Brightpearl
- Skubana
- Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Company Email
Contact No.
Company's Address
280 Madison Avenue, #912 - 9th Floor
New York, NY 10016
USA
xSellco Helpdesk Comparisons
Popular xSellco Helpdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer data management
- System integrations
- Lead management
- Export functions (MS Excel, website, other sources)
- Time management tools
- Communications tools
- Sales management features
- Document management compatible with MS Word
- Knowledge management online library
- Marketing management for multi-channel campaigns
- Audience segmentation
- Budget planning
- Track responses
- ROI estimation
- Analytics with real-time diagrams
- Customizable reports
- Dashboards
- Administrative tools
- Management of lookups, data fields, and processes
- Mobile apps for iOS and Android devices
Pricing Info
Sales Creatio Pricing Plans:
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
-
Growth starts from $25/user/month. Provide automation to SMB clients.
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Enterprise starts from $55/user/month. Enable full-scale automation for corporate and enterprise needs.
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Unlimited starts from $85/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include a basic support plan, product maintenance, and free updates. More information: https://www.creatio.com/products/pricing.
Get a free consultation with our CRM expert and choose an option.
Integrations
CRM Creatio is an open-API platform, allowing it easy integrations with third-party applications like phone systems, social listening tools, or analytics programs and ERP applications. Among the products you can integrate CRM Creatio with are as follows:
-
Twitter
-
Facebook
-
Gmail
-
Google Contacts
-
Google Calendars
-
Asterisk
-
Avaya Experience Platform
-
Brandwatch
-
LDAP
-
IMAP
-
MS Exchange
-
Google Maps
-
OpenStreetMap
-
MailChimp/Mandrill
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Mandrill
-
Meta for Business
-
MS Outlook
-
SmartCloud Connect
-
Microsoft Office Applications
-
Pentaho
-
Tableau
More pre-built add-ons, connectors, and vertical solutions can be found at the Creatio Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bayer, PepsiCo, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Creatio CRM is an end-to-end CRM solution that features high-end automation products for marketing, sales, and service, and a no-code platform providing a maximum degree of freedom for workflow automation, business application development, and UI customization.
Company Email
Contact No.
Company's Address
280 Summer St., 6th Floor,
Boston, MA 02210
CRM Creatio Comparisons
Popular CRM Creatio Alternatives
Both xSellco Helpdesk and CRM Creatio were evaluated by a panel of independent SaaS experts who conducted a thorough study of all crucial elements of each product. Their final rating was prepared with unique SmartScore model that calculates an individual partial score to each element like: main features, client support, mobile support, security, customer satisfaction as well as market presence. We are aware that useful features are not the only thing essential to a business so we make sure we pay attention to all sides of a solution prior to calculating its final score.
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