What is better Xoxoday Plum or Survey2Connect? If you want an efficient Customer Experience Management Software product for your business you need to remember to evaluate various solutions. It doesn’t have to be difficult, and can be as simple as matching their traits in a table like the one below. You will also get a good idea how each product functions. For instance, on this page you can find Xoxoday Plum’s overall score of 8.8 and compare it against Survey2Connect’s score of 8.0; or Xoxoday Plum’s user satisfaction level at N/A% versus Survey2Connect’s N/A% satisfaction score.
The assessment will help you identify the good and bad points of each application, and choose which matches your requirements better. Beyond the rich features, the solution that’s simple to grasp and use is always the better product.
We did our best to review all popular Customer Experience Management Software solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: Alchemer, Smartlook, Zendesk.
Xoxoday Plum only offers one plan. You can book a demo with the vendor to know more about the software. After getting in touch, the vendor may provide a free trial for 14 days so you can explore its tools and features. Here are the plan’s inclusions:
Xoxo Codes
Xoxo Points
Campaigns
Custom Landing Page and Microsites
Multi-Channel Delivery
Custom Denominations
Custom Designs and Templates
Reports and Analytics
Bulk or Single Purchase
Multiple Currency Support
Global Catalog
Access Controls
Finance Management
Developer APIs
DIY Options
Tech and Account Management
Third-Party Integrations
Developer APIs
Mobile and Web App
White-Labelling
Multi-Language Support
Marketplace Apps
Support
Dedicated Account Manager
Customer Success
99% Guaranteed Uptime SLA
Chat and Bot Support
Implementation and Onboarding Support
HR Consulting Support for Program Success Through Top Consultants (Charged Separately)
Workshops, Training, Webinars for Continuous Learning
Admin Settings
Data Export (CSV, Excel, etc.)
Reporting and Business Intelligence
ADFS Support
10GB Data Storage Per Organization
Compliant with ISO 27001, GDPR, and Similar Regulations
Data Loss Prevention (DLP) Support
Audit Log Support
Benchmarking Support
Sandbox Environment for UAT
IP Whitelisting
Data Center Locations: Hybrid and On-Premise Support (Charged Separately)
Xoxoday Plum can integrate with the following HRMS:
SuccessFactors
Darwinbox
Workday
Peoplesoft
PeopleStrong
BambooHR
It also has widgets to integrate with third-party services like the following:
Shopify
Salesforce
Zendesk
Zoho
Xoxoday Plum has developer APIs as well.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Target, Adobe, Hyundai
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
This software is a cloud-based platform for managing and distributing digital rewards for company employees or business customers. It also measures not just the effectiveness of the program but also its potential return on investment. For business organizations, Xoxoday Plum integrates with HRMS, CRM, ticketing, etc., to automatically reward employees.
Survey2Connect integrates with the following business systems and applications:
SendGrid
Unifonic
SmartSMS
Ducont Route Mobile
Mobily.ws
vFirst
Tableau
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dubai Asset Management, Bupa, Mashreq
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Survey2Connect is a client feedback management software designed to extract actionable insights for customer and employee experience and market research.
In the event you continue having second thoughts about which solution will be best in your case it may be a sound idea to analyze each service’s social metrics. Such metrics are usually an indicator of how popular each software is and how extensive is its online presence. For instance Xoxoday Plum Twitter account has currently 3556 followers. At the same time Survey2Connect Twitter is followed by 104 people.
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