What is better XcelPros or ServiceNow? Buying the ideal Project Management Software product is all about assessing numerous solutions and figuring out the top software for your specific needs. Our proprietary process gives you a quick look at the general rating of XcelPros and ServiceNow. For general quality and performance, XcelPros scored 8.5, while ServiceNow scored 7.1. On the other hand, for user satisfaction, XcelPros earned 94%, while ServiceNow earned 85%.
Below you can also verify their functions, terms, plans, etc. to determine what application will be more appropriate for your needs. One critical aspect to evaluate is if the software can toggle on/off limitations on different types of users to limit the exposure of any confidential company data.
In case you you need to quickly find the top Business Process Management Software according to our review team we suggest you examine these products: monday.com, Wrike, Creatio Studio.
XcelPros’ SMB and enterprise pricing plan information is available only upon request. You can contact the Microsft CSP provider to ask for a free assessment, proof of concept, or solution discovery.
XcelPros is a Microsoft CSP direct provider that handles the seamless implementation of Microsoft's suite of end-to-end software applications and solutions for companies across industries.
ServiceNow supports integrations with the following business systems and applications:
Altiris (version 6.5)
Google Maps
Google Custom Search
IBM Tivoli Netcool/OMNIbus
Incident
Microsoft
Microsoft SCOM
Verizon eBonding
Ariba
AT&T eBonding
BMC Remedy
Borland Starteam
CA Service Operations Insight (SOI) – POV
Centennial
CiscoWorks
Clarify
Dell AlertFind
Eloqua
EMC nLayers
EMC Smarts
EMC Smarts ADM
HDI Survey
HP OpenView Operations
HP OpenView ServiceDesk
HP Service Manager 7
IBM Tivoli Access Manager
IBM Tivoli Identity Manager
IBM Tivoli TEC
Incident
IBM WebSphere MQ
IFrames CMS
Interlink Business Enterprise
InTouch Notification System
Jira Proof of Concept
LANDesk MID Server
Logica (Remedy) Integration
Lotus Notes Domino
LPI Level Platforms
ManageIQ EVM
Manhattan Software CenterStone
Microsoft Biztalk (Getronics)
Microsoft Identity Integration Server (MIIS)
Microsoft Outlook
Nimsoft Integration
Novell eDirectory 6.5
Oracle Financials (ERP)
Oracle PeopleSoft
Salesforce.com
SAP
Sendmail
Sharepoint
Shibboleth
SilverBack
SSO – Digest Hash
SSO – PGP token
SSO – Web
WebMethods
Xing
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Envision, Vitamix, Standard Life, Flextronics, Einstein Noah
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ServiceNow Express is a highly standardized service management solution aimed at companies that desire to keep configuration and customization to a minimum.
Almost as crucial as functionalities and client support quality are pricing options provided by XcelPros and ServiceNow. While pricing should not be the only aspect it’s without a doubt a significant thing to consider. You should look for a flexible pricing package that can be matched with your company size and painlessly scaled up when your company expands. Make sure you don’t opt for packages that include advanced tools that you won’t find a use for and always make an effort to contact with the vendor directly because enterprises can usually count on special pricing. You should also try out a free trial or demo of every software to spend at least some time working with it. It’s a useful experience that doesn’t need you to pay any money and offers a reliable overview of what it’s like to work with XcelPros and ServiceNow.
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