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Compare ServiceNow vs eMaint

What is better ServiceNow or eMaint? Finding the most effective Project Management Software product is all about evaluating different solutions and determining the top program for your specific needs. Our proprietary process will give you an instant look at the general rating of ServiceNow and eMaint. For overall quality and performance, ServiceNow scored 7.1, while eMaint scored 7.5. On the other hand, for user satisfaction, ServiceNow earned 96%, while eMaint earned 100%.

Below you can also verify their functions, terms, plans, etc. to determine what program will be more appropriate for your company. An important element to check is whether the app lets you to enable and disable restrictions on different types of users to protect any critical company data.

In case you you want to quickly identify the best Project Management Software according to our experts we recommend you take a look at these solutions: Wrike, Asana, Monday.com.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.1

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Incident management
  • Change management
  • Problem management
  • Asset & configuration management
  • Service catalog
  • Knowledge management
  • Notifications
  • Escalations
  • Reporting
  • Service level management
  • Bi-directional email integration
  • LDAP synchronization
  • Live feed collaboration

Pricing Info

Contact ServiceNow for pricing details and more information about their product.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Envision, Vitamix, Standard Life, Flextronics, Einstein Noah

Integrations

ServiceNow supports integrations with the following business systems and applications:

  • Altiris (version 6.5)
  • Google Maps
  • Google Custom Search
  • IBM Tivoli Netcool/OMNIbus
  • Incident
  • Microsoft
  • Microsoft SCOM
  • Verizon eBonding
  • Ariba
  • AT&T eBonding
  • BMC Remedy
  • Borland Starteam
  • CA Service Operations Insight (SOI) – POV
  • Centennial
  • CiscoWorks
  • Clarify
  • Dell AlertFind
  • Eloqua
  • EMC nLayers
  • EMC Smarts
  • EMC Smarts ADM
  • HDI Survey
  • HP OpenView Operations
  • HP OpenView ServiceDesk
  • HP Service Manager 7
  • IBM Tivoli Access Manager
  • IBM Tivoli Identity Manager
  • IBM Tivoli TEC
  • Incident
  • IBM WebSphere MQ
  • IFrames CMS
  • Interlink Business Enterprise
  • InTouch Notification System
  • Jira Proof of Concept
  • LANDesk MID Server
  • Logica (Remedy) Integration
  • Lotus Notes Domino
  • LPI Level Platforms
  • ManageIQ EVM
  • Manhattan Software CenterStone
  • Microsoft Biztalk (Getronics)
  • Microsoft Identity Integration Server (MIIS)
  • Microsoft Outlook
  • Nimsoft Integration
  • Novell eDirectory 6.5
  • Oracle Financials (ERP)
  • Oracle PeopleSoft
  • Salesforce.com
  • SAP
  • Sendmail
  • Sharepoint
  • Shibboleth
  • SilverBack
  • SSO – Digest Hash
  • SSO – PGP token
  • SSO – Web
  • WebMethods
  • Xing

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceNow Express is a highly standardized service management solution aimed at companies that desire to keep configuration and customization to a minimum.

Company Email

express.now@servicenow.com

Contact No.

Company's Address

3260 Jay Street
Santa Clara, CA 95054
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $33

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Document storage
  • Predictive maintenance
  • Preventive maintenance
  • Dashboards & reports
  • Inventory management
  • Asset management
  • Requests & work orders
  • Mobile maintenance
  • Work schedules

Pricing Info

eMaint has three pricing packages for SMBs and enterprises.
Team – $33/user per month
  • 3 users
  • Standard CMMC features
  • Unlimited Helpdesk support
  • Software updates & upgrades
  • 24/7 oline training
  • Access on Mobile devices

Professional – $85/user per month

  • 3 or more users
  • Advanced Feature Set
  • Dedicated Account Management
  • Interactive Image Mapping
  • Automated Workflows
  • Work Request Options
  • Sandbox Staging Account

Enterprise – $120/user per month

  • 5 or more users
  • Unlimited Work Request User Logins
  • Access to Web API
  • Multi-Site Toolkit
  • Single-Sign-On
  • Xcelerate Conference Discount

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Herbalife, Cintas, Run Energy

Integrations

eMaint has over 30 years experience in integrating its software with external applications. Data from PLC, SCADA, and Building Automation systems can be easily imported into eMaint. With eMaint’s integration services, financial data can be shared between other 3rd party ERP corporate systems such as SAP and Oracle, among others, automating asset, procurement, and parts inventory management.

With eMaint’s eProcurement PunchOut Catalog solution, users are able to order parts from major supplier catalogs (such as Grainger) and have those purchases be reflected automatically on inventory records from within eMaint.

eMaint also integrates its CMMS solution with SEMEQ, a Predictive Maintenance (PdM) service provider that specializes in the utilization of condition-based monitoring instrumentation, techniques, and technologies.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Helping organizations around the globe implement world-class maintenance operations with its cloud-based software solutions.

Company Email

sales@emaint.com

Contact No.

Company's Address

3181 North Bay Village Court,
Bonita Springs, Florida 34135

Wrike

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Task management
  • Interactive timeline (Gantt chart)
  • Real-time newsfeed
  • Document collaboration
  • Discussions in tasks
  • iPhone and Android apps
  • Task prioritization
  • Customized reports
  • Recurrent tasks
  • Workload management
  • Time-tracking
  • Google Docs, Dropbox, Box integrations
  • Email integration

Pricing Info

Wrike software offers 5 flexible enterprise pricing plans designed to suit the varying needs and specifications of businesses, organizations, and independent professionals. A free plan for teams up to 5 users is also included. You can easily start your free trial of Wrike here.

Here are the details of all the plans:

Wrike Free Plan

The Free Package is great for a small team composed of up to 5 users, plus an unlimited number of collaborators. Other features include:

  • Managing tasks
  • Discussions in tasks
  • File sharing
  • Real-time activity stream
  • Spreadsheet view
  • iPhone/Android apps
  • Advanced email integration
  • Basic app integrations

Wrike Professional Plan – $9.80/user/month with packages of 5, 10 or 15 users (billed annually).

This plan is ideal for teams that need project planning and collaboration. Features include:

  • All features from the Free plan
  • Unlimited number of collaborators
  • Storage space from 5GB
  • Unlimited levels of hierarchy folders
  • Dynamic timeline (Gantt Chart)
  • Subtasks
  • Advanced mass actions with tasks
  • Dashboard with custom widgets and 10 shareable dashboards
  • Workload view
  • Time-tracking
  • Reports
  • Notification center
  • Advanced filters
  • MS Project, Excel, iCal, and RSS integrations

Wrike Business Plan – $24.80/user/month (billed annually)

This plan works well for teams with 5-200 users, in need of robust work management with customization and exec reporting.

  • All features from the Professional Plan
  • Custom fields & workflows
  • The ability to track anything related to your work. Customize workflow stages to fit your process.
  • Shared real-time reports with scheduled notifications
  • The powerful and easy-to-use report builder lets you visualize and share project status. Subscribe to scheduled notifications to stay on track with regular report updates and reviews.
  • Report templates
  • Use Templates to create reports in seconds. Edit or build reports from scratch using additional filters and groupings. Select column, bar or table charts.
  • Graphical analytics
  • View compelling charts and graphs about any project, folder or tag, and add them to your dashboard. Compare baseline plans to current status. Include column or bar charts in reports.
  • Resource management
  • Allocate people to tasks and projects, resolve schedule conflicts, and reorganize assignments with just a few clicks.
  • Request forms
  • Requests provide the structure and control you need for work intake so you get the right information from the start.
  • Time tracking
  • Track the time spent on a particular task and create time reports for a group of tasks at any given moment.
  • User groups & permissions
  • Group your team members (e.g. accounting, marketing, design etc.) for easier user management and control while advanced privacy settings allow you to control team activity.
  • Salesforce integration
  • Branded workspace
  • Align the look and feel of your Wrike workspace by replacing the Wrike logo with your own.
  • From 50Gb of storage space

Wrike for Marketers – $34.60/user/month (billed annually)

This plan works perfectly for marketing and creative teams with unlimited users.

  • All Business Plan features
  • Proofing & Approval
  • Review & approval of digital images and PDF documents. Get clear and actionable feedback to ensure only the right version makes it out the door.
  • Adobe® Creative Cloud® Extension
  • Keep your designers connected to their work within the tools they love
  • Tailored workspaces

Wrike Enterprise Pricing – by quote (the average price is about $35/user/month)

A flexible plan for enterprises that can support from 5 to thousands of users. This plan is ideal for teams that need customization, reporting, and advanced security. The actual pricing is influenced by factors such a number of seats, type of license (annual or monthly), premium support/implementation etc. Features that come with this plan include storage capacities starting from 100GB and special functions like Custom Calendars, Progress Reports, and Extended Security controls among others. Other features included are:

  • All Professional plan features
  • Storage space from 100GB
  • 20 shareable dashboards
  • Custom fields
  • Custom workflows
  • Critical path
  • Progress reports
  • Custom reports
  • User groups
  • Custom calendars
  • Salesforce
  • Single sign-on
  • Extended security controls
  • Folder permissions
  • Branded workspace and emails.

You can request a pricing quote from Wrike here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

MTV, Hootsuite, Hilton, PayPal, Stanford University, AT&T, HTC, Adobe

Integrations

Wrike is designed to work with other applications and software to make things very easy for you and your collaborators.  Check out Wrike’s partners:

  • Gmail
  • IBM
  • DropBox
  • Google Drive
  • Apple Mail
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Project
  • Box
  • Slack
  • Salesforce,
  • And many more

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Wrike is a winner of the 2018 Best Project Management Software Award. It lets you prioritize your assignments, monitor updates in real time, and give timely feedback.

Company Email

support@team.wrike.com

Company's Address

100 W. Evelyn Avenue, Suite 220, Mountain View, CA 94041

Almost as crucial as functionalities and client support responsiveness are pricing plans offered by ServiceNow and eMaint. While cost should not be the only factor it’s without a doubt a key thing to consider. You should count on a flexible pricing package that can be adjusted to your team size and effortlessly scaled up every time your team grows. You should be certain you don’t pick packages that include advanced functionalities that you won’t use and always try to contact with the vendor directly because big companies can often count on special pricing. You should also try out a free trial or demo of each software to spend at least some time using it. It’s a useful experience that doesn’t need you to spend any money and provides you with a reliable overview of what it’s like to work with ServiceNow and eMaint.

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