What is better Windstream or CloudTalk? If you’re getting a difficult time deciding on the best Business Phone Systems product for your situation, we suggest that you compare the available software and see which service offers more benefits. In particular, here you can examine Windstream (overall score: 9.0; user rating: 97%) vs. CloudTalk (overall score: 8.5; user rating: 100%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has more suitable pricing plans for your current situation. Using a clear table to evaluate their features will significantly improve the odds of finding the best product for your company. Take a closer look at other aspects of the software for example intuitiveness, adaptability, scalability, and pricing terms.
If you have to quickly find the more reliable Business Phone Systems according to our review team we suggest you examine these products: Axon Virtual PBX, RingCentral, Comcast Business VoiceEdge®.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
You don’t want just a wide range of features and flexible pricing packages from a credible Business Phone Systems. Almost as essential as key features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about Windstream or CloudTalk, or you face some problems, or maybe you’ll want to ask for a certain update or feature useful to your company you can count on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you can profit from personal training or at the very least a knowledge base you can use.
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