Kapture CX

NOAWARDS
YET
Pricing:
Starting from $10
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 24/7 Email Support
- Activities and Calendar
- Campaign Management
- Complete Project Management
- Contact Management
- Customer Management
- Customizable Dashboard / per user
- Document Management
- Employee Hierarchy Management
- Groups and Users Management
- Landing Pages / Web Forms
- Lead / Source / Opportunities Funnel
- Lead Management
- Mobile – iOS and Mobile – Android
- Online Invoice Automation
- Online Training
- Opportunities Management
- Product Catalog
- Quotes / Proposals
- Territory Management
- Unique Dashbboard and Widgets
- Video Tutorials
Pricing Info
Pricing Info
W3B Management Solutions offers 2 pricing plans:
Basic – $10/user/month
- Customer Relationship Management
- Contact Management
- Lead Management
- Customer Management
- Quotes / Proposals
- Document Management
- Campaign Management
- Landing Pages / Web Forms
- Product Catalog
- Territory Management
- Opportunities Management
- Activities and Calendar
- Lead / Source / Opportunities Funnel
- Unique Dashbboard & Widgets
- Customizable Dashborad / per user
- Groups and Users Management
- Employee Hierarchy Management
- Mobile – iOS & Mobile – Android
- Complete Project Management
- Online Invoice Automation
- 24/7 Email Support
- Video Tutorials
- Online Training
Premium – $49/user/month
- All features of the Basic plan
- Lead Distribution System
- Time Keeping
- Custom web development
Integrations
Integrations
- GMail (for the calendar)
- MailChimp (for the newsletters)
- QuickBooks (retrieve products, clients, invoices)
- HubSpot (retrieve contacts and lists)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Z'Onion Creative Group, Enfusen, Qual Chem LLC, Markle Design Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
W3B product offers 3 solutions in one: Customer Relationship Management, Project Management and Online Invoicing.
Company Email
sales@web3box.com
Contact No.
Company's Address
34 Merz Blvd, Suite D
Fairlawn, OH 44333
United States
W3B Management Solutions Comparisons
Popular W3B Management Solutions Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Calendar Management
- Call Center Management
- Campaign Management
- Contact Management
- Customer Portal
- Email Marketing
- Lead Management
- Lead Scoring
- Lead Tracking
- Social Media Integration
Pricing Info
ESSENTIALS PLAN
1 . Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
Product Feature – 4 – Dashboards
-
Analytics Dashboard
4. Others
-
Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
5. Pre-Ticket Assignment
-
Smart Routing
-
Customer Persona Based Resolution
6. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
PROFESSIONAL PLAN
1 . Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
-
Multilingual Support
-
24×7 Support
-
Continual Improvement Module
-
Dedicated Account Manager
4. Dashboards
-
Analytics Dashboard
-
Advanced Analytics Dashboard
5. Others
-
Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
-
Contextual SOP
6. KAI
-
Self-Serve
-
Gen-AI Knowledge Base
-
Ticket Deflection
7. Pre-Ticket Assignment
-
Smart Routing
-
Customer Persona Based Resolution
8. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
-
Profanity Detection
-
Magic Reply
10. Post-Ticket Assignment
-
Auto Ticket Summary
11. Post-Ticket Disposition
-
Auto QA
12. Gen AI – Analytics
-
CX Load Predictions
ENTERPRISE PLAN
1. Ticketing Platform
-
Ticketing System
-
Omnichannel – Text, Call, Email, Social Media, Kiosks, Mobile Apps, Website
2. Integrations
-
1000+ API Integrations
3. Support
-
Online Support – Chat, Email, Call
-
Multilingual Support
-
24×7 Support
-
Continual Improvement Module
-
Dedicated Account Manager
4. Dashboards
-
Analytics Dashboard
-
Advanced Analytics Dashboard
5. Others
-
Knowledge Base
-
Auto-Trigger
-
Folder & Queue Management
-
Contextual SOP
-
Web Forms
-
Sandbox
-
Internal Chat
6. KAI
-
Self-Serve
-
Gen-AI Knowledge Base
-
Ticket Deflection
-
FAQ Generation
-
Smart FAQ Search
-
Chatbot
-
Email Bot
-
Social Media Bot
7. Pre-Ticket Assignment
-
Smart Routing
-
Customer Persona Based Resolution
8. Agent Assistance
-
Summarize
-
Fix the Reply
-
Tone Selector
-
Expand Text
-
Profanity Detection
-
Magic Reply
-
Agent Co-Pilot
9. Post-Ticket Assignment
-
Auto Ticket Summary
10. Post-Ticket Disposition
-
Auto QA
-
Auto Skillset
11. Gen AI – Analytics
-
CX Load Predictions
-
NLQ
Integrations
Kapture seamlessly integrates with your daily-use applications, offering 1000+ custom-built, industry-specific integrations for enterprises, supported by dedicated customer support and the industry’s fastest deployment.
CRM Integration
-
Zoho
-
Freshdesk
-
Zendesk
-
Hubspot
-
Jira
-
Salesforce
Call Integration
-
Twilio
-
Exotel
-
Genesys
-
Sr.Knowlarity
-
Ozonetel-Cloudagent
-
Airtel
-
Tata Tele services
-
Ameyo
-
Ubona
Whatsapp Integration
-
Gupshup
-
Meta
-
Twilio
-
360dialog
-
Haptik
-
Yellow
Social Media Integrations
-
Facebook
-
Instagram
-
WhatsApp
-
Linkedin
-
X
-
Youtube
-
Line
-
Play Store
-
App Store
eCommerce & Logistics Integrations
-
Shopify
-
Unicommerce
-
Magento
-
Woocommerce
-
Lazada
-
Shopee
-
Blue Dart
-
Delhivery
-
Square
Payments Integrations
-
Paypal
-
RuPay
-
Razorpay
-
PayTM
-
PhonePe
-
PayU
ERP Integrations
-
Oracle
-
Dynamics 365
-
SAP
-
Plumsoft
-
Google Cloud Platform
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Royal Orchid, Jaypee Group, Manipal Hospitals
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An ingenious cloud based Sales CRM Platform which will be is your one-stop solution to connect with customers and to automate all your business processes.
Company Email
sales@kapturecrm.com
Contact No.
Company's Address
Adjetter Media Network Pvt Ltd.
#25, Vruddhi Complex, Kodihalli
Bangalore, India - 560008
Kapture CX Comparisons
Popular Kapture CX Alternatives
It may not always be enough to simply compare W3B Management Solutions and Kapture CX with each other. Although specific features, cost and user comments are all important and should be included when making a final decision, you should also take a look at the recognition and awards merited by every product. Very often a less known app may turn out to be an excellent choice that was a winner of many industry awards such as our Supreme Software Award which shows that despite limited market presence it’s a worthy rival to the software that rule the market.
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