vtenext
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Lead management
- Marketing tools
- Sales activities
- Customer Service Module
- Business process management
- Web forms
- Open-source CRM system
- Software Development Kit
- Modules creation
- Profiling System
- Web services
- Workflow management
- Business Process Management Engine
- Data import
- CRM mobile app
- Open-source integrations
- Over 100 plug-ins supported
Pricing Info
Pricing Info
vtenext offers a paid plan by quote. Contact the vendor for detailed pricing information.
Integrations
Integrations
- Gmail
- Hubspot CRM
- Mailchimp
- Microsoft Outlook
- Microsoft Exchange
- Prestashop
- Salesforce
- Shopify
- SuiteCRM
- Woocommerce
- Magento
- vtiger
- Over 100 open-source plug-ins
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pellini, Rexroth Bosch Group, lastminute.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A hybrid CRM platform that unifies the capabilities of a business process management system with customer relationship management. As such, users can design, automate, and re-engineer the processes that make up their operations.
Company Email
info@vtenext.com
Contact No.
Company's Address
Vtenext SRL
Viale Sarca, 336/F,
20126 Milano MI,
Italy
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Microsoft-Based Application
- Ticket Management in Outlook
- Automatic Ticket Creation
- Email-to-Ticket Conversion
- Automatic Data Transfer
- Ticket Form Fields
- Mailbox Monitoring
- Ticket Views
- Ticket-to-KB Conversion
- KB Article Sharing
- FAQ Answers
- In-Ticket Calling
- Email Notifications
- Automatic Emails
- Excel Reports
- Statistics
Pricing Info
Folder HelpDesk is available in three different types of enterprise pricing plans: Minimum, Medium, and Premium Level: You can buy any of the plans through an annual or monthly subscription.
In addition, as a subscriber, you are given the option to improve Folder HelpDesk by partly sponsoring the development of new features or enhancement of existing features of the standard version of the application, which you think may be useful for you and other organizations. Here are the details:
Minimum Level – $190/organization/month or $2,200/organization/year
- Free support access
- Free application updates
- Folder HelpDesk only
Medium Level – $209/organization/month or $2,469/organization/year
- All features in Minimum Level
- Free registration
- Folder HelpDesk + 2 other Biz Solutions 365 software products
Premium Level – $600/0ganization/month or $7,200/organization/year
- + $2,000 one-time setup fee
- All features in Medium Level
- Folder HelpDesk + all other Biz Solutions 365 software products
- Custom logo
- Custom download
- Custom setup
- Private network deployment
- Source code purchase
- App usage after subscription cancellation
Sponsorhip Offering – by quote
- For active subscribers who want to change and improve the existing features of Folder HelpDesk or add new features to the application
- Biz Solution 365 handles development, produc/feature documentation, and upgrade
- Pay a portion of the development cost
Integrations
Folder HelpDesk integrates with:
- Microsoft Outlook
- Microsoft Exchange
- SQL Server
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
No available info.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Folder HelpDesk is a ticket management system that lets you create, track, and manage support tickets directly in MS Outlook.
Company Email
sales@bizsolutions365.com
Contact No.
Company's Address
365 Software Solutions LLP
(Galaxy Weblinks LTD - parent company)
104, Sai Kripa Colony Vijay Nagar, Near Ips School Indore,
Indore, Madhya Pradesh 452001,
India
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You shouldn’t count on simply a wide set of functionalities and adjustable pricing packages from a reliable Help Desk Software. Almost as significant as main features is a top-notch customer support. You want to guarantee that if you have any questions about vtenext or Folder HelpDesk, or you struggle with some problems, or maybe you’ll need to ask for a certain update or functionality useful to your business you can count on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are offered. It’s also a major asset if you can profit from individual training or at the very least a knowledge base you can use.
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