What is better Voyced or Squaretalk? Today’s firms require the best Communications Software product to stay competitive. On this page we help you with buying the right service, by allowing you to evaluate Voyced and Squaretalk down to the very details of their individual features.
It is also possible to check our general scoring values, which rate the software overall quality and performance. Voyced got a 8.7 score, while Squaretalk has a score of 8.5. Likewise, you may compare their general user satisfaction rating: 97% (Voyced) against 97% (Squaretalk). Remember to select the solution that best answers your most urgent needs, not the application with the higher number of features.
Currently, the leading products in our VoIP Software category are: 8×8 VoIP Phone Service, Slack, RingCentral.
Voyced offers quote-based pricing based on the country of origin and the services required. Interested users can contact the vendor for the specific pricing details.
Voyced is a voice over internet protocol (VoIP) software that was developed with the intention of offering options for telecommunications to both individuals and businesses.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Every time you research different Communications Software solutions you shouldn’t only explore their features list and offered pricing packages. Consider that the app must be meeting your work processes and team so the more flexible their offer the better. Check what systems are supported by Voyced and Squaretalk and be certain you will get mobile support for whichever devices you use in your company. You should also learn which languages and countries are supported, because this might be a key element for many companies.
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