What is better Voxbone or CloudTalk? Specific businesses demand different types of Business Phone Systems. To learn which service meets your needs, consider comparing various solutions feature by feature along with their conditions and pricing. Likewise, you can get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system.
The results are: Voxbone (8.4) vs. CloudTalk (8.5) for overall quality and usefulness; Voxbone (84%) vs. CloudTalk (100%) for user satisfaction rating. Analyze their high and low points and see which software is a better option for your company. An effective, simple tactic is to note down the strengths and weaknesses of both applications next to each other and find out which software comes on top.
Our team put a lot of effort to review all popular Business Phone Systems products available on the market, but among all the ones we reviewed these three deserved our special attention: RingCentral, Comcast Business VoiceEdge®, Axon Virtual PBX.
Voxbone offers three enterprise pricing for its business communications solution that is suitable for every business size and budget. The packages are listed below with their starting prices to help you find the right one.
Starter – starts at $500.00/month
Growth – starts at $2,500.00/month
Scale Up – starts at $5,000.00/month
Each Voxbone package includes the following:
Unlimited Local Landline Numbers
No Per-Minute Fees for Inbound Calls
Outbound Calling
Emergency Calling
Toll-Free Calling
Mobile, National, Toll-Free Numbers Purchase
Shared Call Capacity
Labs Apps Access
API Use
You also have the option to include the following add-ons to your chosen package:
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
You shouldn’t count on just a broad set of features and flexible pricing plans from a credible Business Phone Systems. Almost as essential as core features is a quality customer support. You want to ensure that if you have any questions about Voxbone or CloudTalk, or you face some problems, or maybe you’ll need to ask for a specific revision or functionality useful to your team you can trust in a responsive and helpful customer support. See if options such as phone support, tickets or live chat are offered. It’s also a major asset if you can enjoy personal training or at the very least an FAQ you can use.
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