What is better Voxbone or CloudTalk? Finding the appropriate Business Phone Systems product is as easy as evaluating the strong and poor functions and terms offered by Voxbone and CloudTalk. Here you can also match their overall scores: 8.4 for Voxbone vs. 8.5 for CloudTalk. Or you can check their general user satisfaction rating, 84% for Voxbone vs. 100% for CloudTalk.
We suggest that you put some effort and analyze their differences and decide which one is the better choice for your organization. Moreover. remember to take into account your company’s or industry’s special situation, such as, a multilingual solution for a global staff or a mobile version to help you work in the field.
We are aware that not all businesses have the time to try out dozens of different services, so we prepared a list of suggestions that you may find useful. Our top selections for the Business Phone Systems category are: Comcast Business VoiceEdge®, RingCentral, Axon Virtual PBX.
Voxbone offers three enterprise pricing for its business communications solution that is suitable for every business size and budget. The packages are listed below with their starting prices to help you find the right one.
Starter – starts at $500.00/month
Growth – starts at $2,500.00/month
Scale Up – starts at $5,000.00/month
Each Voxbone package includes the following:
Unlimited Local Landline Numbers
No Per-Minute Fees for Inbound Calls
Outbound Calling
Emergency Calling
Toll-Free Calling
Mobile, National, Toll-Free Numbers Purchase
Shared Call Capacity
Labs Apps Access
API Use
You also have the option to include the following add-ons to your chosen package:
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
It may not always be enough to simply compare Voxbone and CloudTalk with each other. Although useful tools, pricing plans and user reviews are all crucial and should be taken into account when making a final choice, you should also pay attention to the recognition and awards won by each solution. Very often a less known solution may turn out to be an excellent choice that was a winner of many industry awards such as our Experts’ Choice Award which reveals that regardless of lesser market popularity it’s a significant contender to the solutions that dominate the market.
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