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Compare Voxbone vs CloudCall

What is better Voxbone or CloudCall? Examining products to find the best Business Phone Systems does not always have to be difficult. On our review platform, you can easily match Voxbone and CloudCall and right away analyze their differences. We allow you to check their capabilities, supported devices, customer support, costs, terms, and many more.

It's also possible to assess their overall score (8.4 for Voxbone vs. 8.2 for CloudCall) and overall customer satisfaction level (84% for Voxbone vs. 100% for CloudCall). Spend some time and compare your best options and see which one is best for your company. Similarly, you have to assess the software company’s background; can they be relied upon and will they still be on the market a few years from now?

We are aware that not all people have the time to examine dozens of various products, so we created a list of recommendations that you may find useful. Our top selections for the Business Phone Systems category are: RingCentral, Axon Virtual PBX, Freshcaller.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 84%

Pricing

Starting from $500

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • SIP Trunks
  • Automated Number Ordering
  • Outbound Calling
  • Emergency Calling
  • Toll-Free Calling
  • Shared Call Capacity
  • Porting
  • Two-Way Texting
  • Configurable SMS Campaigns
  • Geo-Redundancy
  • SMS Compliance
  • Delivery Reports
  • Speech to Text
  • Sentiment Analysis
  • API Integration

Pricing Info

Voxbone offers three enterprise pricing for its business communications solution that is suitable for every business size and budget. The packages are listed below with their starting prices to help you find the right one.

Starter – starts at $500.00/month

Growth – starts at $2,500.00/month

Scale Up – starts at $5,000.00/month

Each Voxbone package includes the following:

  • Unlimited Local Landline Numbers
  • No Per-Minute Fees for Inbound Calls
  • Outbound Calling
  • Emergency Calling
  • Toll-Free Calling
  • Mobile, National, Toll-Free Numbers Purchase
  • Shared Call Capacity
  • Labs Apps Access
  • API Use

You also have the option to include the following add-ons to your chosen package:

  • Outbound Calling
  • Emergency Calling
  • SMS
  • Number Porting
  • Interconnection
  • Fax Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Skype, Telefonica, 8x8

Integrations

You can use the Voxbone API to customize the solution and to interface it with other applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A business communications solution with a global network covering more than 60 countries.

Company Email

info@voxbone.com

Contact No.

Company's Address

Voxbone
Avenue Louise 489
6th Floor, B-1050 Brussels
Belgium

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $11.75

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Click to Dial
  • Power Dialer
  • Local Presence
  • Voicemail Drop
  • Automated Call Distribution
  • Calling Groups
  • Inbound Screen Notifications
  • Interactive Voice Response
  • Queue Callback
  • Call Recording
  • CloudCall Portal
  • Call Reports
  • Real-Time Dashboards
  • Supervisor Panel
  • Call Forwarding
  • Call Controls
  • Conference Calls
  • CRM Integration
  • CloudCall Mobile

Pricing Info

CloudCall has three types of enterprise pricing: 2,000 Minutes, Pay As You Go, and Unlimited. Each one has three options: Essential, Professional, and Performance. The prices may vary across the packages though their inclusions remain the same.

2,000 Minutes

Essential – starts at $24.00/user/month

  • Unlimited Inbound Calls
  • Direct Line & Geo Number
  • Follow Me & Call Forwarding
  • Voicemail to Email
  • Group Pick Up
  • Do Not Disturb
  • Historical Reporting
  • 3 Months Call Recording Storage

Professional – starts at $45.00/user/month

  • All Essential Features
  • CRM Integration
  • Click to Dial
  • Inbound Screen Pop-Ups
  • Call Activity – CRM Record
  • Call Dispositions & Notes
  • SIP Forking
  • Click to Conference
  • Advanced Reporting Suite
  • CloudCall Go Mobile App
  • 6 Months Call Recording Storage

Performance – starts at $52.00/user/month

  • All Professional Features
  • Voicemail Drop
  • Hot Desking
  • Outbound Power Dialer
  • Automatic Call Distribution
  • User Presence
  • Queue Callback
  • Local Presence
  • Supervisor Panel
  • Monitor/Whisper/Barge
  • 12 Months Call Recording Storage

Pay As You Go

  • Essential – starts at $11.75/user/month
  • Professional – starts at $30.00/user/month
  • Performance – starts at $42.00/user/month

Unlimited

  • Essential – starts at $35.00/user/month
  • Professional – starts at $55.00/user/month
  • Performance – starts at $65.00/user/month

All packages have the following inclusions:

  • Hosted PBX
  • Auto Attendant
  • Main Company Number
  • Phone, Online, Chat Support
  • Hunt Groups & Calling Groups
  • Department & Company Level Voicemail
  • Company Conference Bridge – 6 Rooms
  • Number Porting
  • Music on Hold
  • Advanced Analytics & Reporting Suite
  • Extension Dialing
  • Call Forwarding & Follow Me

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Oasis HR, Experis Manpower Group, e-Careers

Integrations

CloudCall integrates with a wide array of CRM systems:

  • Bullhorn
  • Zoho
  • Salesforce
  • Microsoft Dynamics CRM
  • Lunar CRM
  • Chameleon

For a comprehensive list of integrations, visit the website or request information from the support team.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A dynamic, cloud-based business communications solution with powerful integrations with CRM systems.

Company Email

us.sales@cloudcall.com

Contact No.

Company's Address

CloudCall, Inc.
320 Congress Street
Boston, MA 02210
USA

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

When you test different Business Phone Systems products you shouldn’t simply analyze their list of features and offered pricing packages. Pay attention to the fact that the product should be adjusted to your standards and team so the more flexible their offer the better. Find our which systems are supported by Voxbone and CloudCall and be certain you will get mobile support for whichever devices you use in your company. You should also learn which languages and geographies are supported, as this might be a key element for many companies.

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