Vonage
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Virtual Receptionist
- Customizable Call Routing
- WAN Optimization
- Traffic Prioritization
- Software-Defines WAN
- Unified Communications
- Amazon Chime Integration
- Online Meetings
- Video Conferencing
- Web Conferencing
- High-Quality Voice, Point to Point Video, and Messaging
- Elevated Quality of Service for Voice, Video and Data Communications
- Runs On High-Speed Internet Connection
- Mobility
- Mobile and Desktop Apps
- Call Monitoring
- Call Recording
- Launch a Contact Center
- Reduce Communication Cost
- Connect Virtual Teams/Offices
- Phone Number Verification
- Chat
Pricing Info
Pricing Info
Vonage SMB and enterprise pricing information is available only upon request. Please contact the company for details, and get your quote.
Integrations
Integrations
Vonage supports the following integrations:
- Salesforce
- Microsoft Dynamics
- Oracle
- Zendesk
- G Suite
- Bullhorn
- Clio
- Netsuite
- JobDiva
- Office 365
- ConnectWise
- Zoho
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Craft Art Company, Knee Walker Central, Pennrose
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A business VoIP phone system for small and medium businesses, enterprises, and remote teams/offices; featuring its network optimization and phone system customization functionalities.
Company Email
Contact No.
Company's Address
Vonage Corporate Headquarters
23 Main Street
Holmdel, NJ 07733
USA
Vonage Comparisons
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NOAWARDS
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Pricing:
Starting from €65
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automatic CTI screen pops
- Click to call meeting, click-to-chat, click-to-video
- Complete browser-based multichannel agent desktop – WebRTC
- Context based call scripting
- Customer feedback Software and NPS
- Dynamic call and screen recording
- Internal knowledge base
- Multichannel skills-based routing
- No hardware to buy. Total security and reliability
- Out-of-the-box CRMs integration
- Predictive, progressive, and preview dialing
- Proactive service notifications
- Real time contextual routing
- Simply configure, provision, and monitor your call center
- Single click agent monitoring and reporting
- Social media customer engagement
- Social monitoring and engagement
- Tight IVR/ACD integration
- Workforce optimization and quality management
Pricing Info
Vocalcom offers four packages:
Click2Start: €65/concurrent user/month (billed annually)
- €75 billed per month or €0.035 billed per minute
- Up to 25 agents
- WebRTC-enabled. Your agents can be located anywhere
- Tight IVR/ACD integration
- Configurable call recording
- Supervisor portal on-the-go
Business Plus: €99/concurrent user/month (billed annually)
Everything in Click2Start, Plus:
- CRM auto-sync
- Dynamic routing (CLID or data-driven and CRM-based)
- Click-to-call back from the web
- Power and predictive dialing
- All-in-one KPIs, analytics, and reporting
Entreprise: €145/concurrent user/month (billed annually)
Everything in Business+, plus:
- Routing using full context
- Unlimited email, chat, and social accounts
- Omni-channel real time SLA management
- Real-time customer surveys
- Disaster recovery
Premium: €250/concurrent user/month (billed annually)
Everything in Entreprise, plus:
- Quality and customer experience management
- Workforce Management (WFM)
- Speech and text analytics
- Sales acceleration platform
- Dedicated account manager
Integrations
Vocalcom Contact Center Software integrates with the following business systems and applications:
- Amazon EC2
- Avaya Aura Call Center Elite
- BigCommerce
- Contacts
- DocuSign
- Lync Online
- Magento
- Microsoft Dynamics CRM Online
- Oracle CRM On Demand
- Salesforce App Cloud
- Salesforce Sales Cloud
- Salesforce Service Cloud
- SAP CRM On demand
- Vocalcom Contact Center Software
- VoIP / SIP PC Softphone
- Wordpress
- Zendesk
- Zuora
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hyundai, McDonald's, Orange, GazMetro
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vocalcom Cloud Contact Center is cloud-based, massively scalable, built with web technologies, communication-rich, and user-focused.
Company Email
Contact No.
Company's Address
25 rue Balzac,
75008 Paris,
France
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The services examined on this page are only a small part of our full Communications Software category and you should take into account that there could be more reliable services available. If you want to guarantee you make the optimal decision for your company we definitely encourage you to compare more services first. You may also want to consult our top 10 Communications Software list to see which software are currently the best ones and dominate the market.
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