VoIPstudio
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Center
- Virtual Switchboard
- Call Recording
- Virtual Numbers
- Collaboration
- Conference Call
- Connection with 75 Countries
- Advanced Call Controls
Pricing Info
Pricing Info
VoIPstudio offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Pay As You Go – $6/user/month
- 40+ call and collaboration features
- All CRM and webhook integrations
- Unlimited inbound calls (excluding toll-free numbers)
- Free number porting to VoIPstudio
- 24/7 support from a multi-lingual team
- 12-month data retention
2K Bundle – $20/user/month
Everything from Pay as You Go, plus:
- One inbound number per user
- 2,000 call minutes per user per month
Enterprise – By quote
Everything from 2K Bundle, plus:
- Volume discounts
- Dedicated onboarding plan
- Priority phone and email support
CX Add-on – $14/user/month
Advanced tools designed for customer experience and call centre teams:
- Complex IVR (multi-instance and chained)
- 5-year data retention
- AI-powered call transcriptions, summaries, and actions
- AI-powered call analysis (CX Score)
- Automatic dialer
All plans and the CX Add-On include a free 30-day trial.
Integrations
Integrations
VoIPstudio fully integrates with various CRMs and provides customers free access to their REST API. Ref phones integration is also allowed, including adding Yealink.
- Zoho CRM
- Zapier
- Taxi Caller
- Microsoft Dynamics 365
- Salesforce
- Oracle Sales Cloud
- Office 365
- G Suite
- HubSpot
- simPRO
- Sage ACT
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MeteoGroup, simPRO, Homes & Rooms
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
VoIPstudio.com is a cutting-edge communication platform designed to meet certain corporate needs.
Company Email
Contact No.
Company's Address
VoIPstudio.com,
3rd floor, 7 Devonhurst Place, Heathfield Terrace, London, London W4 4JD,
Great Britain
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Pricing:
Starting from €65
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automatic CTI screen pops
- Click to call meeting, click-to-chat, click-to-video
- Complete browser-based multichannel agent desktop – WebRTC
- Context based call scripting
- Customer feedback Software and NPS
- Dynamic call and screen recording
- Internal knowledge base
- Multichannel skills-based routing
- No hardware to buy. Total security and reliability
- Out-of-the-box CRMs integration
- Predictive, progressive, and preview dialing
- Proactive service notifications
- Real time contextual routing
- Simply configure, provision, and monitor your call center
- Single click agent monitoring and reporting
- Social media customer engagement
- Social monitoring and engagement
- Tight IVR/ACD integration
- Workforce optimization and quality management
Pricing Info
Vocalcom offers four packages:
Click2Start: €65/concurrent user/month (billed annually)
- €75 billed per month or €0.035 billed per minute
- Up to 25 agents
- WebRTC-enabled. Your agents can be located anywhere
- Tight IVR/ACD integration
- Configurable call recording
- Supervisor portal on-the-go
Business Plus: €99/concurrent user/month (billed annually)
Everything in Click2Start, Plus:
- CRM auto-sync
- Dynamic routing (CLID or data-driven and CRM-based)
- Click-to-call back from the web
- Power and predictive dialing
- All-in-one KPIs, analytics, and reporting
Entreprise: €145/concurrent user/month (billed annually)
Everything in Business+, plus:
- Routing using full context
- Unlimited email, chat, and social accounts
- Omni-channel real time SLA management
- Real-time customer surveys
- Disaster recovery
Premium: €250/concurrent user/month (billed annually)
Everything in Entreprise, plus:
- Quality and customer experience management
- Workforce Management (WFM)
- Speech and text analytics
- Sales acceleration platform
- Dedicated account manager
Integrations
Vocalcom Contact Center Software integrates with the following business systems and applications:
- Amazon EC2
- Avaya Aura Call Center Elite
- BigCommerce
- Contacts
- DocuSign
- Lync Online
- Magento
- Microsoft Dynamics CRM Online
- Oracle CRM On Demand
- Salesforce App Cloud
- Salesforce Sales Cloud
- Salesforce Service Cloud
- SAP CRM On demand
- Vocalcom Contact Center Software
- VoIP / SIP PC Softphone
- Wordpress
- Zendesk
- Zuora
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hyundai, McDonald's, Orange, GazMetro
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vocalcom Cloud Contact Center is cloud-based, massively scalable, built with web technologies, communication-rich, and user-focused.
Company Email
Contact No.
Company's Address
25 rue Balzac,
75008 Paris,
France
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Almost as important as features and customer support level are pricing options made available by VoIPstudio and Vocalcom Cloud Contact Center. Even though cost should not be the only aspect it’s definitely a significant thing to think about. You should expect a flexible pricing package that can be adjusted to your business size and effortlessly scaled up every time your company develops. Be sure that you don’t pick packages that include complex functionalities that you won’t use and always try to get in touch with the vendor directly as big companies can often benefit from more affordable prices. You should also give a chance to a free trial or demo of every product to spend at least some time using it. It’s a helpful experience that doesn’t need you to invest any money and offers a solid overview of what it’s like to work with VoIPstudio and Vocalcom Cloud Contact Center.
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