What is better Vocalcom Cloud Contact Center or Skype? The perfect Communications Software is a service that can deal with your company’s unique demands. It is possible to identify which alternative works best for your company if you assess numerous products before you decide which one is the best.
For example, Vocalcom Cloud Contact Center and Skype are scored at 8.4 and 9.0, respectively, for general quality and performance. Likewise, Vocalcom Cloud Contact Center and Skype have a user satisfaction rating of N/A% and 98%, respectively, which indicates the general feedback they get from customers. Even better, get in touch with a current client of the software and ask for their feedback about the application in question.
Users who are pressed for time or need a Call Center Software recommendation from our experts may want to try out these top choices for the current year: Freshdesk Contact Center, JustCall, Zendesk.
Skype is a free communications app but for those who want to fully maximize its potential and use it to improve productivity and drive revenue up, there is an enterprise pricing package for business communication that costs only $2 per user per month. With one simple platform, Skype for Business offers the following features:
Online meetings for up to 250 people
Secure communication lines via strong authentication and encryption
Powerful productivity with Office
Premium plans are also offered with more advanced features.
Online Plan 2 (Skype for Business online meetings): $5.50 user/month
Join on any device—PC/Mac, tablet, or phone
Group HD video and audio calling for up to 250 people
Skype for Business offers integration with the following business systems and applications:
MS Word
MS Outlook
MS PowerPoint
MS Lync
WorkXpress
Agile CRM
Lucid Meetings
Wimi
Mendix
Grasshopper
SalesExec
Microsoft Dynamics CRM Online
OnePage CRM
Moxie Concierge
Cayzu Helpdesk
Interactive Intelligence CaaS
Bitium
BigContacts
8×8 Virtual Contact Center
1CRM
Slack
GroupWise
Yugma
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
VerbalizeIt, AIRDEX, Diverse Learners, Advansys
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Skype is a software application whose text, voice, and video tools make it simple to share experiences with the people that matter to you, wherever they are. As the flagship communication program of the Microsoft family, Skype brings a level of stability and competence expected from the software giant.
If you are still having doubts about which software will perform best for your business it may be a sound idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular every product is and how big is its online presence. For example, in case of Facebook Vocalcom Cloud Contact Center has 79176 likes on their official page while Skype profile is liked by 0 users.
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