What is better VIZOR or HoduCC? Getting the ideal Customer Support Software product is all about comparing various solutions and figuring out the top application for your specific needs. Our exclusive system gives you a quick look at the general rating of VIZOR and HoduCC. For all round quality and performance, VIZOR scored 8.0, while HoduCC scored 8.0. On the other hand, for user satisfaction, VIZOR earned 98%, while HoduCC earned 92%.
Below it's also possible to verify their functionalities, terms, plans, etc. to find out which program will be more suitable for your situation. One key feature to check is whether the app can enable/disable permissions on different types of users to protect any confidential corporate data.
We know that not all people have the time to try out a large number of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the IT Asset Management Software category are: Salesforce Service Cloud, ServiceNow Asset Management, monday.com.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
HoduCC enterprise pricing plans are quote-based and are available upon request. You can expand the capabilities of the base product with add-on modules for IVR surveys, quality analysis, and SMS broadcasting. Contact a HoduSoft sales representative for more details.
HoduCC has an existing partnership with Zoho, a leading provider of CRM applications and other online office productivity software. With this integration, HoduCC can get leads from your Zoho CRM and use the lead’s contact details to make a call. Aside from Zoho, HoduCC integrates with SalesForce and other major CRM systems. For adding live chat features to your website, HoduCC offers a convenient way to do this via a plug-in.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UNICEF, Travelopod, Wapic Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Omnichannel customer support software that helps contact centers deliver excellent customer service.
No Customer Support Software will be perfect enough to cater to all the needs of a company. Though key features of VIZOR and HoduCC are obviously a priority you should also thoroughly analyze the integrations provided by each solution. In many cases you will already be making use of some other B2B software in your company and it’s always better to go with apps that integrate well with each other. That way you can guarantee a reliable exchange of data between your teams and services, which can really reduce time spent on migrating between one solution and the other.
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