What is better Versature or CloudTalk? There are many Business Phone Systems products in the market right now. The best way to find out which app fits your needs best is to compare them side by side. As an example, here you can assess Versature and CloudTalk for their overall score (7.8 vs. 8.5, respectively) or their user satisfaction rating (90% vs. 100%, respectively).
You can also compare their functions and pricing terms along with other helpful data below. When matching products be sure to analyze their corresponding functions and mark their disparities to have a clearer picture of both deals. Similarly, keep in mind to evaluate non-core features like security, backup, usability, and helpdesk support.
We are aware that not all people have enough time to try out a large number of different products, so we came up with a list of recommendations that you may find useful. Our top choices for the Business Phone Systems category are: RingCentral, Axon Virtual PBX, Comcast Business VoiceEdge®.
Versature integrates with the following applications:
Salesforce
Klipfolio
Slack
Chrome
Google Sheets
Social Caller ID
blueButler
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Group Source, CareWorx, Resuscitation Canada
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based business phone software that provides unique solutions for businesses in the technology, events management, sales enablement, financial service, healthcare, insurance, and legal services industries.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
You should note that while both Versature and CloudTalk may offer an excellent range of features each service could be designed for a different company size. If you are studying different apps you should pay attention to a company size they are meant for. Specific functionalities could scale up well for huge enterprises but if you own a small or mid-sized company it’s usually more sensible to avoid paying for advanced features that you may never use.
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