VeloCITY 365
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Built on Microsoft Dynamics 365 and Azure
- Self-Service, mobile-enabled citizen portal
- Duplicate detection
- Robust knowledge base capabilities
- Esri integration for mapping and geo-location
- Quick and easy roll out for new service request types
- Automatic routing of service requests
- Automatic escalations based on service level agreements
- Versatile reporting functionality
- Configurable security and access to system functions and data
- Optional mobile application
- Ideas/Crowdsourcing
- Discussion Forums
- Issues
- Blogs
- Events
- Polls
- Surveys
- SMS & Email Notifications
- User Profile Management
- Web Forms
- Permits, Licensing & Inspections
Pricing Info
Pricing Info
Contact Adoxio for enterprise pricing information and other product details on VeloCITY 365. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
VeloCITY 365 integrates with the following business systems and applications:
- Payment Gateways
- Power BI
- ESRI
- SharePoint
- Microsoft Dynamics
- AZURE Cloud
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
City of Brampton, Elections Saskatchewan, Hillsborough Country
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust citizen engagement platform built on Microsoft Dynamics 365 designed to help local governments and government agencies streamline their processes, efficiently address local issues and citizen complaints and requests.
Company Email
sales@adoxio.com
Contact No.
Company's Address
Adoxio
240 Richmond Street W
Suite 4-131, Toronto, ON
CANADA M5V 1V6
VeloCITY 365 Comparisons
Popular VeloCITY 365 Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Strike Up a Conversation on any Channel
- Teamwork
- Create and Assign Tasks
- Set Alerts and Due Dates
- Analyze Data and Suggest Answers to Issues
- Customer Centric
- Information at Fingertips
- Connect Customers with the Right Agents
- Understand Customers and their Preferences
- Open APIs
- One-Key Resolution
- Straightforward Interface
- Inspired by Messaging Apps
- Real-Time Data, Insights, and Analytics
- Liveboards
- Reports
- Global Search
Pricing Info
Gladly’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
Company Email
Contact No.
Company's Address
201 California Street, Suite 1300
San Francisco, CA 94111
USA
Gladly Comparisons
Popular Gladly Alternatives
Both VeloCITY 365 and Gladly were evaluated by a team of reliable B2B experts who prepared a thorough examination of all crucial elements of every solution. Their ultimate score was calculated with unique SmartScore system that provides a separate partial score to each factor such as: main features, customer support, mobile device support, security, customer satisfaction as well as media presence. Here at FinancesOnline we are aware that useful features are not the only aspect important to a company so we make sure we pay attention to all sides of a product before calculating its final rating.
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