What is better TeamViewer or Symphony Summit? If you’re getting a tough time deciding on the best Customer Support Software product for your circumstances, it’s a good idea to do a comparison of the available software and discover which one offers more benefits. For instance, here you can review TeamViewer (overall score: 8.4; user rating: N/A%) vs. Symphony Summit (overall score: 8.0; user rating: 100%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has better pricing plans for your current budget constraints. Having a clear table to compare their features will significantly increase the likelihood of obtaining the best product for your company. Pay attention to other areas of the software like intuitiveness, adaptability, scalability, and pricing terms.
As of now, the most significant services in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
TeamViewer supports integrations with the following business systems and applications:
Microsoft Outlook
JIRA
Spiceworks
ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
Contact Symphony Summit for enterprise pricing information and other product details on. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Symphony Summit Service Management offers the following integration options:
REST API
DB
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NEC, Deloitte, Panasonic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SUMMIT’s ITIL 2011 certified Service Management is an intelligent solution that leverages the latest advancement in technology such as Mobility, Analytics and Automation.
Both TeamViewer and Symphony Summit were evaluated by a team of independent SaaS experts who prepared a full analysis of all important elements of every software. Their final rating was prepared with unique SmartScore system that calculates a separate partial score to every component such as: main functionalities, client support, mobile support, security, customer satisfaction and market presence. Here at FinancesOnline we are aware that useful features are not the only aspect crucial to a company so we do our best to pay attention to all aspects of a solution before calculating its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
