What is better TeamViewer or Splashtop Remote Support? If you want to get a easy way to learn which Customer Support Software product is better, our exclusive method gives TeamViewer a score of 8.4 and Splashtop Remote Support a score of 8.9 for overall quality and performance. At the same time, TeamViewer is rated at N/A%, while Splashtop Remote Support is rated 90% for their user satisfaction level.
You can also evaluate their product details, including modules, tools, options, plans, prices, and more. See if the software can customize at least part of its funnels to guarantee it fits your own business processes.
In case you you need to quickly find the optimal Customer Support Software according to our review team we advise you check out the following solutions: Zendesk, Freshdesk, Freshdesk Omni.
TeamViewer supports integrations with the following business systems and applications:
Microsoft Outlook
JIRA
Spiceworks
ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Both TeamViewer and Splashtop Remote Support were reviewed by a panel of independent B2B experts who conducted a thorough analysis of all crucial aspects of each app. Their ultimate score was prepared with unique SmartScore system which provides an individual partial score to every element including: main functionalities, customer support, mobile device support, security, customer satisfaction and market presence. We are aware that useful features are not the only thing essential to a business so we make sure we pay attention to all aspects of a solution prior to coming up with its final rating.
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