What is better TeamViewer or Firework? It’s easy to our scoring system to help you get a general idea which Communications Software product is better for your company. For overall product quality, TeamViewer earned 8.4 points, while Firework earned 8.1 points. Meanwhile, for user satisfaction, TeamViewer scored N/A%, while Firework scored 99%.
Specifics of their functions, tools, supported platforms, customer support, and more are given below to give you a more versatile assessment. Keep in mind to purchase only the tools that you need to avoid wasting cash for features which are redundant.
People who want to save some time or would like to get a Customer Support Software recommendation from our team may want to investigate these top choices for this year: Freshdesk Omni, Zendesk, Freshdesk.
TeamViewer supports integrations with the following business systems and applications:
Microsoft Outlook
JIRA
Spiceworks
ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
Firework SMB and enterprise pricing details are available only upon request. Contact the vendor for more information about the following plans they offer:
Starter – By quote
Up to 500k short video views/month
Video email embed
In-video checkout
Up to 100k livestream mins/month
Livestream simulcast to social
Livestream multi-host
Email embed
In-video checkout
Livestream hosts
One monitored LS included
Web integration
Same day responses
Media amplification of livestreams (End-to-end media execution, campaign based)
No Communications Software will manate to cover all the needs of a specific team. While main features of TeamViewer and Firework should matter you should also thoroughly study the integrations offered by each app. In many cases your team will already be working with other types of B2B software in your company and it’s definitely better to go with software that integrate well with each other. With that approach you can guarantee an effortless exchange of information between your teams and software used, which can considerably reduce time wasted on migrating between one service and the next.
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