Twilio SMS to CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Bitrix24 2-Way Messaging
- Entity Management
- Open Channels Connection
- Twilio Mediaplayer
- Multiple Twilio Numbers
- MMS Messaging
- Inbound Message Notifications
Pricing Info
Twilio SMS to CRM provides an enterprise pricing model designed for organizations and professionals with various budget needs and requirements. Here are the details:
6-month Subscription – $194
- Receive unlimited SMS in your Bitrix24 for 6 months
- 24/7 Customer support
- Option to request new application/module features
Yearly Subscription – $324
- Receive unlimited SMS in your Bitrix24 for 12 months
- 24/7 Customer support
- Option to request new application/module features
One-Time Purchase – $810
All features in Monthly and Yearly Subscriptions, Plus:
- ownership of application
- lifetime access to new features
- Transfer of access when you migrate to an new portal
Integrations
Twilio SMS to CRM integrates with:
- Bitrix24 CRM
- Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Midas Group LLC, Kaizer Group, ChooseCoffee
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Twilio SMS to CRM is a communication tool for implementing 2-way messaging directly into the Bitrix24 CRM to help organizations and professionals create stronger customer relationships.
Company Email
info@intervolgaru.com
Contact No.
Company's Address
INTERVOLGA Internet Agency LLC.
#6 Naberezhnaya Street, 62nd Army, Volgograd, Office 203, Postal Code: 400066
Russia
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The products compared on this page are only a small part of our full Communications Software category and you should take into account that there might be more desirable options out there. If you want to make sure you make the optimal decision for your company we definitely urge you to test more apps first. You can also consider to check out our top 10 Communications Software ranking to find out which apps are now the best ones and leaders in the market.
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