What is better Symphony Summit or Spiceworks? We are here to simplify the cumbersome process of contrasting Customer Support Software products for you. For example, on this page you can verify the overall performance of Symphony Summit (8.0) and contrast it with the overall performance of Spiceworks (8.6). You can also match their overall user satisfaction rating: Symphony Summit (100%) vs. Spiceworks (99%).
What’s more, you can read their features thoroughly to determine which product can better deal with your company’s requirements. In general, any business solution has to let you to quickly see the big picture, at the same time giving you quick access to the details.
In case you you need to quickly identify the best IT Service Software according to our review team we recommend you examine one of these services: LiveAgent, Zendesk, Freshservice.
Contact Symphony Summit for enterprise pricing information and other product details on. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Symphony Summit Service Management offers the following integration options:
REST API
DB
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NEC, Deloitte, Panasonic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SUMMIT’s ITIL 2011 certified Service Management is an intelligent solution that leverages the latest advancement in technology such as Mobility, Analytics and Automation.
If you test different Customer Support Software software you shouldn’t simply analyze their list of features and provided pricing plans. Keep in mind the software must be adjusted to your work processes and company so the more flexible their offer the better. Find our which platforms are supported by Symphony Summit and Spiceworks and ensure you will get mobile support for whichever devices you work on in your company. You should also learn which languages and countries are supported, as this may be a key element for many businesses.
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