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Compare Swift Polling vs Nebu Dub InterViewer

What is better Swift Polling or Nebu Dub InterViewer? We are here to improve the cumbersome process of assessing Survey Software products for you. For instance, on this page you can check the overall performance of Swift Polling (8.0) and contrast it with the overall performance of Nebu Dub InterViewer (7.9). It's also possible to match their overall user satisfaction rating: Swift Polling (83%) vs. Nebu Dub InterViewer (N/A%).

Furthermore, research their functions carefully to see which product can better deal with your company’s needs. In general, any business solution must let you to immediately check the big picture, at the same time allowing you quick access to the details.

Our team put a lot of effort to prepare reviews of all popular Survey Software products offered on the market, but among all the ones we reviewed these three caught our special attention: Qualtrics Research Core, SurveyGizmo, SurveyMonkey.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 83%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Real-time SMS Polling
  • Real-time Web Polling
  • Interactive Real-time Results
  • Full Microsoft PowerPoint integration
  • Collect Questions & Comments in Real-time

Pricing Info

Swift Polling offers several enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $9/30 days

  • 100 Total Responses
  • SMS and Web-voting

Premium – $29/30 days

  • 300 Total Responses
  • SMS and Web-voting

Presentation – $49/30 days

  • 500 Total Responses
  • SMS and Web-voting

Pro – $79/30 days

  • 1,000 Total Responses
  • SMS and Web-voting
  • Phone Support

Conference – $199/30 days

  • 3,000 Total Responses
  • SMS and Web-voting
  • Phone Support
  • API Access

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Ford, Acura

Integrations

At the moment, Swift Polling offers a streamlined integration with Microsoft PowerPoint.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Swift Polling is a real-time, user-friendly SMS and web polling application that enables companies, organizations, and individuals to create and distribute polls via text and online channels.

Company Email

info@excitem.tv

Contact No.

Company's Address

560 S Winchester Blvd, Ste. 500
San Jose, California
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Face-to-Face Telephonic and Internet Research
  • Centralized Platform
  • Any Mode, any Place, any Time, any Device
  • Mixed/Multi Mode Interviewing
  • Scalable and Flexible
  • Rich Set of Question Types
  • Global Interviewing
  • Interactive Design
  • Responsive Templates
  • Dialer as a Service (DaaS)
  • Multi-Language and Multi Time-Zone Support
  • Plugins

Pricing Info

Nebu Dab’s SMB and enterprise pricing information can be obtained upon request, as the company tailors a specific quote and payment package for each client. Contact them for more details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

FlyResearch Australia, Triconsult Australia, Debrecen Hungary

Integrations

Nebu Dub InterViewer supports various plugins for extended functionality.  Premade integrations, nevertheless, are not available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Flexible data collection software for conducting face-to-face, telephonic. and internet research using a single hub and script.

Company Email

nebuus@nebu.com

Contact No.

Company's Address

Pakhuisplein 42V
1531 MZ Wormer
The Netherlands

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading customer experience platforms trusted by over 40,000 organizations worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

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Comparision

All the data, details and opinions that we offered in this table were collected from official vendor sites, marketing resources available online, actual experience from real users as well as our individual everyday use of each service by an expert. We put a lot of effort to comprehensively test each app, as a result we not only test it ourselves, but we also correlate our findings with opinions of other people from the B2B community.

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