What is better SurveySensum or Alchemer? Buying the most effective Survey Tools product is all about evaluating different solutions and figuring out the top software for your specific needs. Our exclusive process provides you with a brief look at the general rating of SurveySensum and Alchemer. For overall quality and performance, SurveySensum scored 8.7, while Alchemer scored 9.6. On the other hand, for user satisfaction, SurveySensum earned 97%, while Alchemer earned 94%.
Below you can also look at their functions, terms, plans, etc. to find out which software will be more appropriate for your company. One critical feature to evaluate is if the software can enable/disable limitations on various types of users to limit the exposure of any confidential business data.
We did our best to review all popular Survey Tools products offered on the market, but among them these three caught our special attention: Sogolytics, Qualtrics Research Core, Alchemer.
SurveySensum provides enterprise pricing details for different business scales. They offer a free plan to start off and customers can book a quotation for a more premium plan.
Free – $0/month
25 responses per month
500 emails per month
Unlimited surveys
Unlimited users
Unlimited questions
Enterprise – By quote
Monthly CX Consulting
Dedicated CX Manager
Priority support less than 4 hours
Unlimited training for your teams
Implementation support: from designing surveys, to create monthly reports, dashboards, etc.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
Please pay attention to the fact that while both SurveySensum and Alchemer may offer an excellent array of features every software may be aimed at a different business size. If you are comparing features you may want to give some attention to a company size they are meant for. Some features might scale up with no problem for big enterprises but if you own a small or medium company it’s usually more sensible to avoid paying for advanced features that you may never use.
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