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Compare Surveypal vs QPoint Survey

What is better Surveypal or QPoint Survey? The ideal Survey Software is a product that can tackle your company’s specific needs. You can identify which choice works really with your business if you examine numerous products before you decide which one is the best.

For instance, Surveypal and QPoint Survey are scored at 8.5 and 8.0, respectively, for all round quality and performance. Similarly, Surveypal and QPoint Survey have a user satisfaction rating of 100% and 100%, respectively, which shows the general feedback they get from customers. Even better, get in touch with a current client of the software and solicit their feedback concerning the software in question.

We know that not all companies have the time to test dozens of various products, so we created a list of suggestions that you may find useful. Our top selections for the Survey Software category are: SurveyMonkey, Qualtrics Research Core, SurveyGizmo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Drag-and-drop editor
  • Pre-made survey templates
  • Instant feedback messages
  • Automated Survey Report Generation
  • Keyword-based survey organization
  • Export survey results in Word, PowerPoint, or Excel format

Pricing Info

Contact Surveypal for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your system.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fiverr, DealDash, Trivago, TransferWise

Integrations

Surveypal integrates with the following business systems and applications:

  • Zendesk
  • ServiceNow
  • Salesforce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Surveypal is user-friendly survey management software that is primarily designed to simplify and accelerate survey reporting-related processes.

Company Email

info@surveypal.com

Contact No.

Company's Address

415 Jackson St, Suite B
San Francisco, CA 94111
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from €25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 360 Degree Feedback
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Online Survey
  • Question Branching
  • Skip Logic
  • Templates

Pricing Info

QPoint Survey offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic- Free

  • Unlimited forms
  • 500 responses per form
  • 10 questions per form
  • 1 pictures per form
  • 1 videos per form
  • 1 member
  • Welcome Screen
  • Themes
  • Custom styles
  • Send form to Email
  • Social media Share
  • Embed form on webiste
  • Share form by link
  • Form QR Code
  • Real-Time reporting
  • Summary responses
  • Individual responses
  • Live support

Professional – €25/month

  • All Basic Features
  • 2000 responses per form
  • 100 questions per form
  • 20 pictures per form
  • 20 videos per form
  • Multiple End Screens
  • Skip logic
  • Branching
  • Display logic
  • Compute variables
  • Email support

Corporate – €59/month

  • All Professional features
  • 5000 responses per form
  • Unlimited questions per form
  • 100 pictures per form
  • 100 videos per form
  • 100 audio per form
  • 5 Members

Enterprise – €199/month

  • All Corporate features
  • 25,000 responses per form
  • Unlimited questions per form
  • 1000 pictures per form
  • 1000 videos per form
  • 1000 audio per form
  • 25 Members
  • Priority support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

QPoint Survey integrates with a large number of business systems and applications, among which:

  • UserEngage
  • Braintree Payments
  • ProfitWell
  • Microsoft Azure

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

QPoint Survey lets you create custom questionnaires, quizzes, and survey forms via a web-based survey builder platform.

Company Email

support@qpointsurvey.com

Contact No.

Company's Address

Ilica 175b,
10 000 Zagreb
Croatia

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading customer experience platforms trusted by over 40,000 organizations worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

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Comparision

It may not always be sufficient to simply compare Surveypal and QPoint Survey with one another. Even though reliable features, pricing plans and customer reviews are all crucial and should be considered when making a final choice, you should also pay attention to the recognition and awards merited by every software. In many cases a less dominant app may turn out to be an amazing choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which reveals that in spite of smaller market presence it’s a significant rival to the solutions that dominate the market.

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