What is better SurveyMonkey or Alchemer? If you wish for a competent Survey Tools product for your enterprise you have to take time to evaluate various alternatives. It doesn’t have to be complicated, and can be as easy as matching their features in a table like the one below. You will also get a good idea how each product works. For instance, on this page you can find SurveyMonkey’s overall score of 9.2 and compare it against Alchemer’s score of 9.6; or SurveyMonkey’s user satisfaction level at 91% versus Alchemer’s 94% satisfaction score.
The contrast can help you see the good and bad points of each software, and choose which suits you requirements better. Beyond the main features, the software that is easy to understand and use is always the better product.
We did our best to review all popular Survey Tools services that you can find on the market, but among all the ones we reviewed these three caught our special attention: Alchemer, Qualtrics Research Core, Sogolytics.
SurveyMonkey integrates with the following business systems and applications:
Salesforce
Marketo
MailChimp
HootSuite
Piktochart
Hubspot
Eventbrite
Zapier
Microsoft Word
CleverReach
Ambassador
Google Sheets
Google Forms
Trello
Microsoft Excel
Active Campaign
Data Cracker
Emma
Freshdesk
DataHero
DiscoverText
Drop Thought
INinbox
OfficeReports
Zendesk
Wise.NET
Syncfrog
Trackerbird
UniSender
OfficeReports
NVivo
Mad Mini
Sympla
Jooners
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Facebook, Kraft Foods
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An app that lets you dig deeper into the demographics and psychographics of your target audience and collect information via real-time surveys. It lets you conduct surveys of any type and size. You can even create, collect, and analyze data from millions of respondents.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
In case you are still having doubts about which solution will perform best in your case it might be a sensible idea to examine each service’s social metrics. Such metrics are quite often a sign of how popular every software is and how large is its online presence. For example, in case of Facebook SurveyMonkey has 179897 likes on their official page while Alchemer profile is liked by 7436 people.
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