Surfboard
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Intelligent Scheduling
- Detailed Forecasting
- Fast Shift Planning
- Third-party Integration
- Shared Schedules
- Ticket Forecast Management
- Automated Schedule
- Daily Activities
Pricing Info
Pricing Info
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
- Automatically schedule shifts 8 weeks in advance
- Automatically schedule intraday activities
- Configure activities to match the way your team works
- Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
- All features in Starters +
- Intelligently scheduled activities to meet forecasted volume
- View, customize, and adjust ticket forecasts
Integrations
Integrations
Surfboard integrates with a variety of tools like calendars and HR systems. It can seamlessly connect with the following, and more:
- Intercom
- Zendesk
- Dixa
- Front
- Twilio
- Aircall
- Kustomer
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lick Home, Freshly Cosmetics, Wolf & Badger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Surfboard is a smart team planning and ticket forecasting solution made for customer support teams at scale.
Company Email
Company's Address
Surfboard Technology Limited,
Cottage Place,320 City Rd, London, EC1V 2NZ,
United Kingdom
Surfboard Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Time Tracking
- Shift Management
- Employee Performance
- Talent Acquisition
- Training Management
- Payroll Summary
- Employee Portal
- Onboarding/Offboarding
Pricing Info
Factorial offers three solution bundles with two enterprise pricing for each. There are also Recruitment add-ons available and a price calculator can be found on the vendor site. You can also request a demo.
Core HR & Time Hub (Business) – £5.25 per employee/month
- Time off and absence management
- Time tracking and shift planning
- Everything you need to manage payroll
- Portal for employee access
- Organization chart and team management
- Employee and company documents
- Legally-binding digital signature
- Reports library and default workflows
- Access to the API documentation
Core HR & Time Hub (Enterprise) – By quote
- All Business features, plus:
- Facial recognition
- Additional employee data
- Automated processes with custom workflows
- Document generation and sharing
- Secure login with Single Sign-On
- Custom reports and SQL editor
- Custom support and onboarding
Core HR & Talent Hub (Business) – £5.25 per employee/month
- Performance reviews (self-review, 360°, etc)
- OKRs and goal management
- Company surveys and employee NPS
- Everything you need to manage payroll
- Portal for employee access
- Organization chart and team management
- Employee and company documents
- Legally-binding digital signature
- Reports library and default workflows
- Access to the API documentation
Core HR & Talent Hub (Enterprise) – By quote
- All Business features, plus:
- Competency assessment and 1-on-1s tracking
- Additional employee data
- Automated processes with custom workflows
- Document generation and sharing
- Secure login with Single Sign-On
- Custom reports and SQL editor
- Custom support and onboarding
Complete Bundle (Business) – £7.5per employee/month
- Time off and absence management
- Time tracking and shift planning
- Performance reviews (self-review, 360°, etc)
- OKRs and goal management
- Company surveys and employee NPS
- Everything you need to manage payroll
- Portal for employee access
- Organization chart and team management
- Employee and company documents
- Legally-binding digital signature
- Reports library and default workflows
- Access to the API documentation
Complete Bundle (Enterprise) – By quote
- All Business features, plus:
- Facial recognition
- Competency assessment and 1-on-1s tracking
- Additional employee data
- Automated processes with custom workflows
- Document generation and sharing
- Secure login with Single Sign-On
- Custom reports and SQL editor
- Custom support and onboarding
Integrations
Factorial provides seamless integration with a variety of tools that extends its functionalities. This includes:
- Slack
- Greenhouse
- Workable
- Google Calendar
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Whisbi, Harmony, ArcelorMittal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Factorial is an end-to-end HR solution that features all the tools needed by small- and medium-sized companies to effectively manage their workforce.
Company Email
hello@factorial.co
Contact No.
Company's Address
Factorial,
Calle Àlaba, 61 08005, Barcelona,
Spain
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Both Surfboard and Factorial were evaluated by a team of independent B2B experts who carried out a detailed examination of all key aspects of every service. Their total rating was prepared by means of unique SmartScore model that gives a separate partial score to every element such as: main features, client support, mobile support, security, user satisfaction and reviews in other media. Here at FinancesOnline we know useful features are not the only factor essential to a company so we do our best to pay attention to all facets of a product before giving it a final rating.
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