ManageEngine SupportCenter Plus
NOAWARDS
YET
Pricing:
Starting from $945
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Computer Telephony Integration
- Contracts and SLA management
- Customer experience management
- Email response management
- Multi-language support
- Reports and dashboards
- Ticket management
- Twitter integration
Pricing Info
Pricing Info
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
- Free up to 5 technicians
- $2,295 for 10 Support Representatives annually
Professional
- $945 for 2 Support Representatives with 3 Business Units annually
Enterprise
- $1,195 for 2 Support Representatives with 10 Business Units annually
Integrations
Integrations
- Jira integration
- ServiceDesk Plus integration
- Telephony integration
- Zoho CRM integration
- Twitter integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sodexho, Hanson, Chicago Tribune, Sierra Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.
Company Email
Contact No.
Company's Address
Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Activity management
- Campaign management
- Contact history
- Contact management
- Document management
- Email marketing
- Interaction tracking
- Lead management
- Lead scoring
- Marketing automation
- Referral tracking
Pricing Info
SalesOptima offers 4 enterprise pricing plans:
Express Status Plan
- $19/user/month (billed monthly)
- $49 account activation fee (one-time)
- Optional add-on – monthly contract rider – $5/user/month
Status Plan
- $24/user/month (billed monthly)
- $99 account activation fee (one-time)
- Optional add-on – monthly contract rider – $5/user/month
Cirrus Plan
- $39/user/month (billed monthly)
- $99 account activation fee (one-time)
- Optional add-on – monthly contract rider – $10/user/month
Nimbus Plan
- $64/user/month (billed monthly)
- $99 account activation fee (one-time)
- Optional add-on – monthly contract rider – $10/user/month
Integrations
SalesOptima integrates with the following business systems:
- Microsoft Outlook Add-in
- Skype
- SIP Click-To-Call
- Fax2Mail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SalesOptima is a state-of-the-art CRM web application with a simple user interface.
Company Email
Contact No.
Company's Address
8770 West Bryn Mawr Ave.
Suite 1300
Chicago, IL 60631
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Almost as crucial as features and client support level are pricing plans made available by ManageEngine SupportCenter Plus and SalesOptima. Even though price should not be the only element it’s surely a significant thing to consider. You should look for a flexible pricing package that can be matched with your company size and easily scaled up every time your team grows. Be sure that you don’t pick pricing plans that have complex tools that you won’t use and always try to get in touch with the vendor directly as enterprises can frequently count on special pricing. You should also give a chance to a free trial or demo of every service to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to invest any money and gives you a solid overview of what it feels like to work with ManageEngine SupportCenter Plus and SalesOptima.
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