Microsoft Dynamics 365
NOAWARDS
YET
Pricing:
Starting from $945
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Computer Telephony Integration
- Contracts and SLA management
- Customer experience management
- Email response management
- Multi-language support
- Reports and dashboards
- Ticket management
- Twitter integration
Pricing Info
Pricing Info
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
- Free up to 5 technicians
- $2,295 for 10 Support Representatives annually
Professional
- $945 for 2 Support Representatives with 3 Business Units annually
Enterprise
- $1,195 for 2 Support Representatives with 10 Business Units annually
Integrations
Integrations
- Jira integration
- ServiceDesk Plus integration
- Telephony integration
- Zoho CRM integration
- Twitter integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sodexho, Hanson, Chicago Tribune, Sierra Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.
Company Email
sales@manageengine.com
Contact No.
Company's Address
Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA
ManageEngine SupportCenter Plus Comparisons
Popular ManageEngine SupportCenter Plus Alternatives
NOAWARDS
YET
Pricing:
Starting from $20
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer insights
- Editable grids
- Web API enhancements
- Activity sorting control
- Programmatic management of product properties
- Define access permission for modular business apps
- Use form scripts to add icons with tooltip text for view columns
- Client APIs for creating and managing records in Dynamics 365 mobile clients
- Server-to-server authentication
- Process enhancements
- Sitemap designer for apps
- Power BI
- Dynamics 365 app for Outlook
- Cortana integration
Pricing Info
Dynamics 356 pricing varies depending on the business area you choose. Custom pricing is also available for nonprofit organizations.
Marketing
| Price for organizations without any other Dynamics 365 app | Price for organizations with qualifying Dynamics 365 app | |
| Marketing | From $1,500 per tenant/month | From $750 per tenant/month |
| Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
| Customer Voice | $100 2,000 survey responses per tenant/month |
Sales
| Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
| Sales Professional | $65 per user/month | $20 per user/month |
| Sales Enterprise | $95 per user/month | $20 per user/month |
| Sales Premium | $135 per user/month | |
| Microsoft Relationship Sales | $162 per user/month | |
| Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
| Customer Voice | $100 2,000 survey responses per tenant/month |
Customer Service
| Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
| Customer Service Professional | $50 per user/month | $20 per user/month |
| Customer Service Enterprise | $95 per user/month | $20 per user/month |
| Virtual Agent for Customer Service | From $1,100 per tenant/month | |
| Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
| Customer Voice | $100 2,000 survey responses per tenant/month |
Field Service
| Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
| Field Service | $95 per user/month | $20 per user/month |
| Remote Assist | $65 per user/month | $20 per user/month |
| Guides | $65 per user/month | |
| Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
| Customer Voice | $100 2,000 survey responses per tenant/month |
Finance
| Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
| Finance | $180 per user/month | $30 per user/month |
| Business Central Essentials | $70 per user/month | |
| Business Central Premium | $100 per user/month |
Operations
| Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
| Supply Chain Management | $180 per user/month | $30 per user/month |
| Project Operations | $120 per user/month | $30 per user/month |
| Business Central Essentials | $70 per user/month | |
| Business Central Premium | $100 per user/month |
Commerce
| Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
| Commerce | $180 per user/month | $30 per user/month |
| Fraud Protection | $1,000 per tenant/month | |
| Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
Human Resources
| Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
| Human Resources | $120 per user/month | $30 per user/month |
| Guides | $65 per user/month | |
| Customer Voice | $100 2,000 survey responses per tenant/month |
Integrations
- Sharepoint
- Outlook
- Exchange
- Yammer
- One Note
- Power BI
- Office 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- ESB Integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Covirán, Ashley Furniture, Hitachi Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based CRM and ERP applications powered by cutting-edge technology, such as AI and machine learning. Includes modules for marketing, sales, service, finance, operations, and commerce. Provides a 360-degree view of your organization to uncover real-time insights that drive better business outcomes.
Company Email
Contact No.
Company's Address
Microsoft Headquarters
One Microsoft Way
Redmond, WA 98052
USA
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Popular Microsoft Dynamics 365 Alternatives
When you select a product that you believe will work best for your team you shouldn’t simply pay attention to what experts have to say about it. In many cases individual experience with the solution will vary, depending on your own goals and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every service to give you a quick impression of how actual users of ManageEngine SupportCenter Plus and Microsoft Dynamics 365 evaluate their contact with the app. Our algorithm is built around advanced analysis of product mentions on other sites, social media as well as blogs, so you will obtain a comprehensive and credible landscape of what other customers think about each software. In this example ManageEngine SupportCenter Plus got a total satisfaction rating at 100% while for Microsoft Dynamics 365 96% of people claim they had a positive experience with it.
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