Microsoft Dynamics 365

NOAWARDS
YET
Pricing:
Starting from $945
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Computer Telephony Integration
- Contracts and SLA management
- Customer experience management
- Email response management
- Multi-language support
- Reports and dashboards
- Ticket management
- Twitter integration
Pricing Info
Pricing Info
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
- Free up to 5 technicians
- $2,295 for 10 Support Representatives annually
Professional
- $945 for 2 Support Representatives with 3 Business Units annually
Enterprise
- $1,195 for 2 Support Representatives with 10 Business Units annually
Integrations
Integrations
- Jira integration
- ServiceDesk Plus integration
- Telephony integration
- Zoho CRM integration
- Twitter integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sodexho, Hanson, Chicago Tribune, Sierra Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.
Company Email
sales@manageengine.com
Contact No.
Company's Address
Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA
ManageEngine SupportCenter Plus Comparisons
Popular ManageEngine SupportCenter Plus Alternatives

NOAWARDS
YET
Pricing:
Starting from $20
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer insights
- Editable grids
- Web API enhancements
- Activity sorting control
- Programmatic management of product properties
- Define access permission for modular business apps
- Use form scripts to add icons with tooltip text for view columns
- Client APIs for creating and managing records in Dynamics 365 mobile clients
- Server-to-server authentication
- Process enhancements
- Sitemap designer for apps
- Power BI
- Dynamics 365 app for Outlook
- Cortana integration
Pricing Info
Dynamics 356 pricing varies depending on the business area you choose. Custom pricing is also available for nonprofit organizations.
Marketing
Price for organizations without any other Dynamics 365 app | Price for organizations with qualifying Dynamics 365 app | |
Marketing | From $1,500 per tenant/month | From $750 per tenant/month |
Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
Customer Voice | $100 2,000 survey responses per tenant/month |
Sales
Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
Sales Professional | $65 per user/month | $20 per user/month |
Sales Enterprise | $95 per user/month | $20 per user/month |
Sales Premium | $135 per user/month | |
Microsoft Relationship Sales | $162 per user/month | |
Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
Customer Voice | $100 2,000 survey responses per tenant/month |
Customer Service
Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
Customer Service Professional | $50 per user/month | $20 per user/month |
Customer Service Enterprise | $95 per user/month | $20 per user/month |
Virtual Agent for Customer Service | From $1,100 per tenant/month | |
Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
Customer Voice | $100 2,000 survey responses per tenant/month |
Field Service
Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
Field Service | $95 per user/month | $20 per user/month |
Remote Assist | $65 per user/month | $20 per user/month |
Guides | $65 per user/month | |
Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
Customer Voice | $100 2,000 survey responses per tenant/month |
Finance
Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
Finance | $180 per user/month | $30 per user/month |
Business Central Essentials | $70 per user/month | |
Business Central Premium | $100 per user/month |
Operations
Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
Supply Chain Management | $180 per user/month | $30 per user/month |
Project Operations | $120 per user/month | $30 per user/month |
Business Central Essentials | $70 per user/month | |
Business Central Premium | $100 per user/month |
Commerce
Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
Commerce | $180 per user/month | $30 per user/month |
Fraud Protection | $1,000 per tenant/month | |
Customer Insights | From $1,500 per tenant/month | From $1,000 per tenant/month |
Human Resources
Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app | |
Human Resources | $120 per user/month | $30 per user/month |
Guides | $65 per user/month | |
Customer Voice | $100 2,000 survey responses per tenant/month |
Integrations
- Sharepoint
- Outlook
- Exchange
- Yammer
- One Note
- Power BI
- Office 365
- Dynamics AX
- Dynamics GP
- Dynamics NAV
- ESB Integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Covirán, Ashley Furniture, Hitachi Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based CRM and ERP applications powered by cutting-edge technology, such as AI and machine learning. Includes modules for marketing, sales, service, finance, operations, and commerce. Provides a 360-degree view of your organization to uncover real-time insights that drive better business outcomes.
Company Email
Contact No.
Company's Address
Microsoft Headquarters
One Microsoft Way
Redmond, WA 98052
USA
Microsoft Dynamics 365 Comparisons
Popular Microsoft Dynamics 365 Alternatives
You shouldn’t expect simply a broad range of features and scalable pricing packages from a reliable CRM Software. Almost as essential as core features is a quality customer support. You want to guarantee that in a situation where you have any questions about ManageEngine SupportCenter Plus or Microsoft Dynamics 365, or you struggle with some problems, or maybe you’ll need to ask for a specific change or feature useful to your team you can count on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are offered. It’s also a significant advantage if you can benefit from individual training or at least a knowledge base you can use.
Page last modified