What is better SupportBee or Sprinklr Service? With different functions, pricing, conditions, and more to compare, choosing the best Help Desk Software for your company is tricky. However making use of our system, it is simple to match the characteristics of SupportBee and Sprinklr Service together with their general SmartScore, respectively as: 7.5 and 8.9 for overall score and 94% and 97% for user satisfaction.
You can also compare them feature by feature and see which application is a better fit for your company. Don’t forget to ask for a trial version first prior to getting a plan to see how the software performs in real scenarios.
Right now, the leading products in our category are: .
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Please note that even though both SupportBee and Sprinklr Service may provide a reliable set of features every app could be aimed at a different company size. If you are analyzing various solutions you should focus on a company size they are meant for. Certain features might scale up effectively for large enterprises but if you run a small or medium business it’s usually better to avoid paying for complex functionalities that you may never use.
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