SupportBee
vsAbhisi
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticket statuses
- Ticket labels for categorization
- Real-time auto-refresh
- Forwarding and CC for tickets
- Agent signatures
- Embeddable contact forms
- Customer interaction history
- Unlimited logins
- Action audit trail
- Filters for automation
- Third party app integration
- Multiple email address support
- Ticket creation on behalf of customers
- No per agent fees
- Comments for private discussions
- Quick overview with labels
- Custom and pre-made KPI reports
- Team collaboration
- Ticket filters
- Email snippets
- HTML email rendering
- Gmail compatible keyboard shortcuts
- Lightning fast email importing
- Friendly help desk
- Retain the personal touch of email
- Built for participation and collaboration
- Reliable and secure
- Easy data export
- World class infrastructure
Pricing Info
Pricing Info
The tool offers a free 14 Day Trial. Plans start at $29 per month.
Startup: $29/month
- 500 tickets per month
- 1 email address
- 1 group
Small: $69/month
- 2000 tickets per month
- 3 email addresses
- 3 groups
Medium: $149/month
- 5000 tickets per month
- 10 email addresses
- 10 groups
Large: $249/month
- 10000 tickets per month
- 20 email addresses
- 20 groups
Integrations
Integrations
- Insightly
- Highrise
- Vibe
- Batchbook
- ZohoCRM
- Capsule CRM
- Pipedrive
- Pivotal Tracker
- Bugify
- JIRA
- Github Issues
- Trello
- Basecamp
- Show Ticket Number
- Audit Trail
- Mark As Answered
- Assign After Reply
- Archive After Reply
- Create Snippet
- Email After Archive
- Bulk SMS
- Campfire
- Jaconda
- Flowdock
- Sently
- PushOver
- Slack
- HipChat
- Bigcommerce
- Magento
- Compose
- Evernote
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TM, Heys USA, Cabify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SupportBee helps your team collaborate & deliver friendly customer service
Company Email
prateek@supportbee.com
Contact No.
Company's Address
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Collision Detection
- Tags
- Quick Replies
- Notes
- Insightful Reports
- Automations & Custom Folders
- Signatures
- Auto replies
- Powerful Search
- User Permissions
- Message Formatting
- Knowledgebase
- SSL Encryption
- IP White Listing
- Full Facebook integration
- Full Twitter integration
- Multi-channel support: email, Twitter, Facebook, web
- Social monitor features to track and compare competition
Pricing Info
Abhisi offers three enterprise pricing plans to meet the needs of different users. It also comes with an extended 60 day free trial which is the longest of any software of its kind. Take a look at the pricing details and select the best plan for your business:
Abhisi Standard – $9/user/month
- 2 Mailboxes
- 5 Agents
- 1 Knowledge Base
- 5 GB Storage Space
- Message Viewed/Opened Tracking
- Quick Replies
- Auto Responder
- Automations (Workflows)
- Abhisi Branding
Abhisi Professional – $19/user/month
- All Standard Features
- Unlimited Mailboxes
- up to 100 Agents
- 2 Knowledge Bases
- Unlimited Storage Space
- Abhisi Help Widget
- 5 Facebook Pages
- 5 Twitter Pages
- Full Reports
- Agent Collision Detection
- Customer Happiness Ratings
- Remove Abhisi Branding
Abhisi Business – $49/user/month
- All Professional Features
- Unlimited Mailboxes
- Unlimited Agents
- 5 Knowledge Bases
- Unlimited Storage Space
- 10 Facebook Pages
- 10 Twitter Pages
Integrations
Abhisi integrates with the following business systems and applications:
- MailChimp
- Shopify
- Slack
- Olark
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Abhisi is a cloud-based help desk solution that enables companies to provide timely and personalized support to their customers.
Company Email
support@abhisi.com
Contact No.
Company's Address
Abhisi Helpdesk
3-251 Queen St. E., Suite 174
Mississauga, Ontario, L5M 1L7
Canada
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All the data, facts and opinions that we presented in this analysis were taken from official company websites, marketing materials available online, actual experience from real users as well as our individual hands-on use of each app by a professional reviewer. We do our best to thoroughly study every app, so we not only study it on our own, but we also match our findings with experiences of other members from the SaaS community.
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