Squadcast
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multi-Level Custom Policies
- SLA Compliance
- Asset Monitoring & Management
- Incident Alerts
- Patch Management
- Custom Scripts
- IT Helpdesk Ticketing
- Runbook Automation
- Built-In CRM
- Client Contracts
- Smart Invoicing
- IT Document Management
- Project Tool
Pricing Info
Pricing Info
SuperOps.ai provides four enterprise pricing plans for users to choose from. Here are the details of each plan:
Solo – $0
- PSA & RMM solution for starting solo MSPs
- Only free for the first year
- 150 endpoints/technician
- PSA
- IT helpdesk ticketing
- Customer management
- Business automation
- Runbooks management
- Project management tool
- RMM
- Device monitoring & management
- Patch management
- Custom scripts
- Custom policies
- IT document management
- Security capabilities
Starter – $109/technician/month ($89 for annual billing)
- PSA solution for MSPs using RMM tools
- All PSA features only
Growth – $129/technician/month ($109 for annual billing)
- For established MSPs pursuing growth
- 150 endpoints/technician
- PSA
- IT helpdesk ticketing
- Customer management
- Business automation
- Runbooks management
- RMM
- Device monitoring & management
- Patch management
- Custom scripts
- Custom policies
- Security capabilities
Premium – $149/technician/month ($129 for annual billing)
- For MSPs dealing with many projects
- 150 endpoints/technician
- PSA
- IT helpdesk ticketing
- Customer management
- Business automation
- Runbooks management
- Project management tool
- RMM
- Device monitoring & management
- Patch management
- Custom scripts
- Custom policies
- IT document management
- Security capabilities
Integrations
Integrations
SuperOps.ai integrates with your existing remote monitoring and management tools.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Osiries Technologies, TechTop Solutions, NetFusion Designs Inc.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SuperOps.ai is a PSA-RMM platform s for MSPs to automate their business processes, optimize IT service delivery, and generate more revenues.
Company Email
contact@superops.ai
Contact No.
Company's Address
SuperOps.ai
2093, Philadelphia Pike, #2105, Claymont, Delaware
USA 19703
SuperOps.ai Comparisons
Popular SuperOps.ai Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Centralized SLO Dashboard
- War Room
- Public And Private Status Pages
- Alert Deduplication
- Event Tagging
- Tag-Based Routing
- On-Call Scheduling
- Rule-Based Suppression
- Auto Recorded Incident Timeline
- Analytics
Pricing Info
Squadcast offers a free plan and two enterprise pricing packages billable on a monthly and annual basis:
Essential Plan – $0
- 200 Free SMS
- 200 Free Calls
- 100 Response Actions Per Month
- 5 Services
- 5 SLOs
- 1 Status Page
-
10 Incident Postmortem with Templates
- Unlimited Email & Push Notifications
- Unlimited SLIs
- On-call Schedules
- Escalation Policies
- Schedule Overrides
- Squads
- Multiple Alert Sources For A Single Service
- Alert Deduplication
- Service Maintenance Windows
- Rule-based Alert Suppression
- SLO Tracking Dashboards
- Subscribe to Status Page
- Public Status Page
- Incident War Rooms
- ChatOps Integration
- Historical Incident Search
- Event Severity Levels
- Native Integrations With The Event Source
- Events Attributes-Based Incident Routing
- MTTA / MTTR Performance Report
- Auto Recorded Incident Timelines
- User and Incident-Based Analytics
- API
- Role-based Access Control
- Mobile App
- Knowledge Base
- 6-Months Data Retention
Pro Plan – $12/user/month ($9/user/month if billed annually)
- Up to 10 Free Stakeholders
- Unlimited Free SMS
- Unlimited Free Calls
- Unlimited Response Actions
- Unlimited Services
- Unlimited SLOs
-
Unlimited Incident Postmortem with Templates
- 5 Status Page
- Private Status Page
- Everything in the Essential Plan
- JIRA Integration
- SCM Integrations for the Dynamic Squad
- Phone, Email, & Chat Support
- 1-year Data Retention
-
Exportable Incident Timelines
Enterprise Plan – $25/user/month ($19/user/month if billed annually)
- Unlimited Stakeholders
- Unlimited Number of Status Pages
- Everything in the Pro Plan
- Single Sign-On
- Customer Reliability Engineer
- Dedicated Account Manager
- Unlimited Data Retention
Integrations
Squadcast integrates with a plethora of tools that are used for monitoring, messaging, ticketing, log management, error tracking, version control, CI/CD, testing, database, ITSM, and more including but not limited to the following:
- AWS CloudTrail
- AWS CloudWatch
- AppDynamics
- App Signal
- Azure Monitor
- Azure AD SSO
- Buildkite
- Circleci
- Checkmk
- Cisco DNAC
- CopperEgg
- Conviva
- Crashlytics
- Coralogix
- Custom SAML 2.0
- Dynatrace
- Datadog
- Elastic
- ElastAlert
- Freshping
- Ghost Inspector
- Github
- Google SSO
- Google Hangouts
- Graylog
- Grafana
- InsightOps
- Instana
- Icinga2
- HoneyBadger
- HetrixTools
- Jira Server
- Jira Cloud
- Jenkins
- Microsoft ADFS SSO
- Logstash
- Loggly
- LogDNA
- Okta
- New Relic
- Nagios
- MongoDB
- Papertrail
- PRTG Network Monitor
- OverOps
- OpManager
- Rollbar
- Rapid7 InsightIDR
- Prometheus
- Pingdom
- Sensu
- Sematext
- Scout APM
- Runscope
- SignalFX
- Server Density
- Sentry
- Sensu Go
- Splunk
- SolarWinds AppOptics APM
- Slack
- Site24x7
- StatusCake
- Stacktify’s Retrace
- Stackdriver
- Sqreen
- Uptime Robot
- Terraform
- Sysdig
- Sumo Logic
- Zabbix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Foneco, iPro, Udaan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Squadcast is a platform built around SRE practices with on-call scheduling capabilities.
Company Email
support@squadcast.com
Contact No.
Company's Address
Squadcast Inc.
3260 Hillview Ave, Palo Alto, California 94304
USA
Squadcast Comparisons
Popular Squadcast Alternatives
It may not always be enough to simply compare SuperOps.ai and Squadcast against each other. Even though useful features, cost and customer experience are all important and should be taken into account when making a final choice, you should also check out the recognition and awards claimed by each app. Frequently a less popular software may turn out to be a great choice that was a winner of many industry awards such as our Exceptional Customer Support Award which shows that regardless of limited market presence it’s a worthy rival to the apps that rule the market.
Page last modified