What is better SUMO Scheduler or Alchemer? Reviewing products to find the best Customer Experience Management Software does not always have to be hard. On our review platform, we enable you to match SUMO Scheduler and Alchemer and quickly analyze their differences. We allow you to take a look at their features, supported devices, customer support, pricing, terms, and many more.
You can even assess their overall score (8.0 for SUMO Scheduler vs. 9.6 for Alchemer) and overall customer satisfaction level (94% for SUMO Scheduler vs. 94% for Alchemer). Spend some time and review your best options and determine which one is ideal for your company. Similarly, you have to check the software company’s credibility; can you count on them and will they still be around a few years from now?
People who don't have much time or want a Customer Experience Management Software recommendation from our experts might want to take a look at these top choices for this year: Zendesk, Alchemer, Smartlook.
SUMO Scheduler is built native on Salesforce.com, the world’s #1 CRM platform, and integrates with numerous calendaring systems, chat software, omnichannel solutions, workforce management systems, EMR systems, and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SUMO Scheduler enables you to increase and power customer engagement through a robust scheduling platform.
Company Email
experts@SumoScheduler.com
Contact No.
Company's Address
SUMO Scheduler
11545 Park Woods Circle - Suite B, Alpharetta, GA 30005
USA
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
It may not always be enough to simply compare SUMO Scheduler and Alchemer with one another. Even though reliable functionalities, pricing and user comments are all crucial and should be taken into account when making a final decision, you should also check out the recognition and awards merited by each app. Frequently a less popular software may turn out to be an excellent choice that was a winner of many SaaS awards such as our Supreme Software Award which reveals that in spite of lesser market presence it’s a significant contender to the software that dominate the market.
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