Subiz
vsHelpCrunch
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Proactively engage visitors with personalized chat greet
- Manage chat and visitors using simple dashboard display
- Use customized trigger to invite visitors a chat
- Use canned responses for convenient and effective chats
- Advanced report on operator activity using Google Analytics
- Archive offline messages when agents are ‘away’
- Assign label to specific visitors for easy achievement
- Chat with unlimited customers simultaneously
- Create various departments to organize support agents
- Customizable chat windows to fit with your brand and website
- Store previous conversations in secure servers
- Easy to implement: copy and paste HTML code
- Get instant feedback from customers after your chats
- Get sound and visual notifications about incoming chats
- Keep in touch with visitors anytime, anywhere using mobile app
- See visitors’ details: who they are, where they come from, what they browse
- Store visitor’s information using command text
- Transfer chat between agents
Pricing Info
Pricing Info
Subiz offers two pricing packages. You can save 5% on three months billing, 10% on six months billing, 20% on yearly billing, and 30% on two years billing.
Standard Plan – $11.99/agent/month
- Up to 100 concurrent chats
- 3 triggers
- 3-month chat history and analytics report
- 24/7 support
Advanced Plan – $21/agent/month
- Up to 200 concurrent chats
- Unlimited triggers
- 6-month chat history and analytics report
- 24/7 support
Integrations
Integrations
Subiz integrates with the following business apps:
- API Javascript
- Google Analytics
- Shopify
- Joomla
- WordPress
- Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vietnam Discovery, GLN International Education, FPT Corporation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Subiz is a live chat software that is designed as a customizable chat box integrated on your website to help you chat directly with visitors.
Company Email
Company's Address
Subiz Comparisons
Popular Subiz Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Live Chat
- Email Automation
- Help Desk
- Ticketing
- Real-Time Messaging
- Customer Engagement
- Customer Conversion
- Personalized Email Marketing Campaigns
- Multi-Channel Customer Communication
- Dashboard
- Unlimited Conversations, Contacts, and Leads
- Visitor Targeting
- Proactive Engagement
- Chat Ratings
- Analytics and Reporting
- Visitor Profiles
- Personal, Contact, Behavioral Data
- Workload Distribution
- Customer Satisfaction Levels
- Offline Mode
- Free Chat and Email Support
- Customer Onboarding Campaign
- Triggered Auto Messages
- Customer Data and Actions Tracking
- Default and Custom Filters
- Precise Targeting
- Selective Feedback Collection
- Product Upsell and Cross-Sell
- Promo Campaigns
- Time-Limited Offers
- Mailbox Forwarding
Pricing Info
Pricing plans:
Standard Live chat plan
- 15$
- 3 chat auto messages
- Help Desk
- Knowledge Base
- Branded popups
- Branded widget
- Full chat customization
- 1 widget, unlimited domains
- Live chat support
Standard Live chat & Emails plan
- 29$
- 3 chat auto messages
- 3 email auto messages
- 1,000 emails per team member
- Email forwarding
- Help Desk
- Branded popups
- Branded widget
- Full widget customization
- 1 widget, unlimited domains
- Live chat support
Premium Live chat plan
- 25$
- Unlimited chat auto messages
- Help Desk
- Knowledge Base
- Unbranded popups
- Unbranded widget
- Advanced widget customization
- 5 widgets, unlimited domains
- High priority live chat support
Premium Live chat & Emails plan
- 49$
- Unlimited chat auto messages
- Unlimited email auto messages
- 10,000 emails per team member
- Email forwarding
- Help Desk
- Knowledge Base
- Unbranded popups
- Unbranded widget
- Advanced widget customization
- 5 widgets, unlimited domains
- High priority live chat support
Integrations
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
- FB Messenger
- Google+
- Viber
- Telegram
- Skype
- Slack
- WordPress
- Magento
- Google Tag Manager
- Google Analytics
- Shopify
- Tumblr
- Squarespace
- PrestaShop
- Jimdo
- 3dcart
- SpaceCraft
- OpenCart
- Big Cartel
- Fluid App
- Drupal
- Joomla
- Zapier
- Salesforce
- Zendesk
- Zoho
- Mixpanel
- Segment
- Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
Company Email
info@helpcrunch.com
Contact No.
Company's Address
HelpCrunch
600 California St, San Francisco
CA 94108
USA
HelpCrunch Comparisons
Popular HelpCrunch Alternatives
When you select a app that you are sure will work best for your company you shouldn’t only pay attention to what professionals have to say about it. In many cases personal experience with the product may be different, depending on your own goals and needs. This is why in our reviews we also offer our User Satisfaction Rating for each software to give you a quick impression of how real users of Subiz and HelpCrunch rate their contact with the product. Our algorithm is based on complex analysis of product appearances on other sites, social networks as well as blogs, so you will get a full and reliable picture of what other people think about each solution. In this case Subiz got a total satisfaction rating at 100% while for HelpCrunch 100% of people claim they had a positive experience with it.
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