GoTo Resolve
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Proactively engage visitors with personalized chat greet
- Manage chat and visitors using simple dashboard display
- Use customized trigger to invite visitors a chat
- Use canned responses for convenient and effective chats
- Advanced report on operator activity using Google Analytics
- Archive offline messages when agents are ‘away’
- Assign label to specific visitors for easy achievement
- Chat with unlimited customers simultaneously
- Create various departments to organize support agents
- Customizable chat windows to fit with your brand and website
- Store previous conversations in secure servers
- Easy to implement: copy and paste HTML code
- Get instant feedback from customers after your chats
- Get sound and visual notifications about incoming chats
- Keep in touch with visitors anytime, anywhere using mobile app
- See visitors’ details: who they are, where they come from, what they browse
- Store visitor’s information using command text
- Transfer chat between agents
Pricing Info
Pricing Info
Subiz offers two pricing packages. You can save 5% on three months billing, 10% on six months billing, 20% on yearly billing, and 30% on two years billing.
Standard Plan – $11.99/agent/month
- Up to 100 concurrent chats
- 3 triggers
- 3-month chat history and analytics report
- 24/7 support
Advanced Plan – $21/agent/month
- Up to 200 concurrent chats
- Unlimited triggers
- 6-month chat history and analytics report
- 24/7 support
Integrations
Integrations
Subiz integrates with the following business apps:
- API Javascript
- Google Analytics
- Shopify
- Joomla
- WordPress
- Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vietnam Discovery, GLN International Education, FPT Corporation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Subiz is a live chat software that is designed as a customizable chat box integrated on your website to help you chat directly with visitors.
Company Email
Company's Address
Subiz Comparisons
Popular Subiz Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Patch Management Software
- IT Alerting
- Admin Console
- Agent Collaboration
- Background Access
- Help Desk Reporting
Pricing Info
GoTo Resolve offers various pricing plans for different business scales. Contact vendor to book for a free demo.
Free – $0
- Up to 3 agents
- Up to 5 Pro devices
- Unlimited Lite devices
- Device Monitoring
- Device Quick View
- Unattended Remote Access
- Reboot and Reconnect
- Multi-Session Handling
- File Transfer
- Admin Mode
- Session Recording (Always On)
- Unified GoTo Product Admin Center
- Multi-Factor Authentication
- Active Directory Connector
- Multi-Company Support
- Support Center
- Community Support
Remote Support – $40/month
- 1 agent included
- Unlimited Instant Remote Support
- Reboot and Reconnect
- Admin Mode
- Multi-Agent Collaboration
- Help Desk
- Remote Session Features in Free +
- Screen Blanking
- Agent Screenshare
- Session Transfer
- Incident Management
- End User Portal
- MS Teams Integration
- Email Ticket Submission
- Agent Web Helpdesk Console
- Integrated Remote Support
- Mobile Support (add-on)
- Camera Share Support (add-on)
- Account Administration Features in Free +
- Website PIN Entry Page Integration (includes GoTo branding)
- Support Center
- Community Support
- Live Email/Chat/Phone Customer Support
- iOS Remote View
- Android Remote Control
- Chromebook Remote View
- Zero Download for End User
- Annotations
- VoIP Audio
- Recordings
- Device Configuration and Restrictions
- Application and Content Management
- Device and Data Security
- Real-time Analytics, Dashboards, and Reports
- Automated Device Enrollment and Business Policies
Standard – $57/month
- Everything in Free and Remote Support +
- 1 agent included (+unlimited agent add-ons)
- 25 Pro devices included (+unlimited device add-ons)
- AV Management
- Remote Execution
- Antivirus Management
- Unlimited Instant (clientless) Remote Support
- Website PIN Entry page integration (GoTo Branding removed)
- Mass Deploy Devices
- Android Unattended Remote Access
Premium – By quote
- Everything in Standard+
- 3 agents included (+unlimited agent add-ons)
- 100 Pro devices included (+unlimited device add-ons)
- Windows Updates
- Application Updates
- Automation Scheduling
- Dedicated Onboarding Manager
Integrations
GoTo Resolve can seamlessly integrate with different platforms, such as:
- Zendesk
- Microsoft Teams
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Integrated Partner Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GoTo Resolve is a simple, unified IT management and support solution that enables IT departments to do more with less.
Company Email
Contact No.
Company's Address
GoTo Group, Inc.
333 Summer Street, Boston Massachusetts 02210
USA
GoTo Resolve Comparisons
Popular GoTo Resolve Alternatives
When you select a app that you believe will be an actual asset for your company you shouldn’t just limit yourself to what professionals have to say about it. Very often individual experience with the app will vary, depending on your own goals and requirements. That’s why in our reviews we also give our User Satisfaction Rating for every software to give you a quick impression of how real users of Subiz and GoTo Resolve evaluate their experience with the product. Our system is built around detailed analysis of product appearances on other sites, social networks as well as blogs, so you are going to obtain a comprehensive and credible landscape of what other customers think about every service. In this example Subiz has a total satisfaction rating at 100% while for GoTo Resolve 96% of users claim they had a positive experience with it.
Page last modified