Subiz
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Proactively engage visitors with personalized chat greet
- Manage chat and visitors using simple dashboard display
- Use customized trigger to invite visitors a chat
- Use canned responses for convenient and effective chats
- Advanced report on operator activity using Google Analytics
- Archive offline messages when agents are ‘away’
- Assign label to specific visitors for easy achievement
- Chat with unlimited customers simultaneously
- Create various departments to organize support agents
- Customizable chat windows to fit with your brand and website
- Store previous conversations in secure servers
- Easy to implement: copy and paste HTML code
- Get instant feedback from customers after your chats
- Get sound and visual notifications about incoming chats
- Keep in touch with visitors anytime, anywhere using mobile app
- See visitors’ details: who they are, where they come from, what they browse
- Store visitor’s information using command text
- Transfer chat between agents
Pricing Info
Pricing Info
Subiz offers two pricing packages. You can save 5% on three months billing, 10% on six months billing, 20% on yearly billing, and 30% on two years billing.
Standard Plan – $11.99/agent/month
- Up to 100 concurrent chats
- 3 triggers
- 3-month chat history and analytics report
- 24/7 support
Advanced Plan – $21/agent/month
- Up to 200 concurrent chats
- Unlimited triggers
- 6-month chat history and analytics report
- 24/7 support
Integrations
Integrations
Subiz integrates with the following business apps:
- API Javascript
- Google Analytics
- Shopify
- Joomla
- WordPress
- Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vietnam Discovery, GLN International Education, FPT Corporation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Subiz is a live chat software that is designed as a customizable chat box integrated on your website to help you chat directly with visitors.
Company Email
Company's Address
Subiz Comparisons
Popular Subiz Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Strike Up a Conversation on any Channel
- Teamwork
- Create and Assign Tasks
- Set Alerts and Due Dates
- Analyze Data and Suggest Answers to Issues
- Customer Centric
- Information at Fingertips
- Connect Customers with the Right Agents
- Understand Customers and their Preferences
- Open APIs
- One-Key Resolution
- Straightforward Interface
- Inspired by Messaging Apps
- Real-Time Data, Insights, and Analytics
- Liveboards
- Reports
- Global Search
Pricing Info
Gladly’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
Company Email
Contact No.
Company's Address
201 California Street, Suite 1300
San Francisco, CA 94111
USA
Gladly Comparisons
Popular Gladly Alternatives
Almost as crucial as features and customer support quality are pricing packages offered by Subiz and Gladly. Although price should not be a deciding factor it’s definitely a key thing to think about. You should try to find a flexible pricing package that can be adjusted to your business size and effortlessly scaled up every time your team grows. Make sure you don’t pick pricing plans that have complex functionalities that you won’t use and always try to get in touch with the vendor directly because big companies can usually count on special pricing. You should also check out a free trial or demo of each service to spend at least some time using it. It’s a helpful experience that doesn’t need you to pay any money and offers a reliable overview of what it’s like to work with Subiz and Gladly.
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