What is better Squaretalk or URVA? Different firms want different types of Sales Tools. To learn which solution meets your needs, consider comparing various solutions feature by feature including their terms and pricing. Likewise, you may get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system.
The results are: Squaretalk (8.5) vs. URVA (8.0) for all round quality and efficiency; Squaretalk (97%) vs. URVA (93%) for user satisfaction rating. Check out their high and weaker points and decide which software is a better choice for your company. An effective, simple tip is to list the strengths and weaknesses of both solutions side by side and find out which solution comes on top.
We realize that not all businesses have enough time to try out a large number of different services, so we prepared a list of recommendations that you may find useful. Our top selections for the VoIP Software category are: 8×8 VoIP Phone Service, Slack, RingCentral.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Almost as crucial as useful features and client support quality are pricing packages offered by Squaretalk and URVA. Even though cost should not be the sole element it’s definitely an important thing to consider. You should look for a flexible pricing package that can be matched with your company size and easily scaled up every time your business grows. Make sure you don’t choose packages that have complex tools that you won’t use and always make an effort to contact with the vendor directly as enterprises can frequently count on more affordable prices. You should also give a chance to a free trial or demo of each service to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to spend any money and provides you with a practical overview of what it feels like to work with Squaretalk and URVA.
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