What is better Squaretalk or Texting.io? To ensure that you purchase the most helpful and productive Communications Software for your firm, you have to compare products available on the market. For example, here you can match Squaretalk’s overall score of 8.5 against Texting.io’s score of 8.0. You can also compare their general user satisfaction: Squaretalk (97%) vs. Texting.io (97%).
Moreover, you can compare their pros and cons feature by feature, including their terms and conditions and pricing. By comparing products you are improving your chances to choose the best software for your needs. It’s clear you should know your specific needs to realize which service meets those needs.
Users who don't have much time or could use a VoIP Software advice from our experts might want to investigate these top choices for this year: 8×8 VoIP Phone Service, RingCentral, Slack.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Texting.io offers a plethora of enterprise pricing plans that make it suitable for a wide variety of organizations. It also features both a free package and a free trial for its premium plans.
Texting.io can connect with Zapier to provide unlimited integration with any app you use. It can also sync data with Google Calendar and Outlook Calendar to help streamline your appointment reminder scheduling.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Texting.io is a business SMS platform that provides SMS-based services such as sending mass texts and creating SMS appointment reminders.
Please keep in mind that while both Squaretalk and Texting.io may provide a top quality array of features every app could be created for a different business size. If you are comparing features you may want to focus on a business type they are aimed at. Specific elements may scale up with no problem for huge enterprises but if you run a small or medium business it’s frequently more sensible to refrain paying for advanced features that you may never use.
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