What is better Squaretalk or Team On The Run? There are lots of Communications Software products available for businesses these days. The simplest way to find out which product fits your needs best is to evaluate them side by side. For instance, here you can examine Squaretalk and Team On The Run for their overall score (8.5 vs. 7.6, respectively) or their user satisfaction rating (97% vs. 99%, respectively).
You can even examine their individual modules and pricing conditions and other valuable details below. When matching products make sure you compare their corresponding capabilities and mark their distinctive elements to obtain a clearer picture of both deals. Likewise, keep in mind to evaluate non-core factors including security, backup, usability, and customer support.
Currently, the most significant services in our VoIP Software category are: 8×8 VoIP Phone Service, Slack, RingCentral.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Cloud Storage: Dropbox, Google Drive, Alfresco ECM
Your e-mail provider: Gmail, Yahoo, etc.
Team on the Run can integrate with almost any software to automate processes in companies for example hotel management software to update status of rooms, etc.
To ask about specific integrations, email the vendor at [email protected]
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Team on The Run is a cloud-based communications platform that improves corporate communication without compromising security and reliability.
Both Squaretalk and Team On The Run were evaluated by a panel of reliable SaaS experts who carried out a detailed examination of all core elements of each solution. Their ultimate rating was prepared by means of unique SmartScore algorithm which gives an individual partial score to every element such as: main functionalities, customer support, mobile support, security, customer satisfaction as well as media presence. We know useful features are not the only thing crucial to a company so we make sure we pay attention to all sides of a solution prior to coming up with its final rating.
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