What is better Squaretalk or Rivers IM? To make sure you find the most useful and productive Communications Software for your firm, you should compare products available on the market. For example, here it is possible to match Squaretalk’s overall score of 8.5 against Rivers IM’s score of 8.4. You can even review their general user satisfaction: Squaretalk (97%) vs. Rivers IM (92%).
In addition, you can assess their good and bad points feature by feature, including their contract conditions and pricing. By comparing products you are sure that you pick the best software for your business. Of course you should know your specific needs to realize which service matches those needs.
We realize that not all people have the time to scrutinize dozens of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the VoIP Software category are: RingCentral, 8×8 VoIP Phone Service, Slack.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Rivers IM integrates with Google Drive and offers a robust developer API for custom integration.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A team collaboration and communication app that allows a more focused conversation with family, friends, and workmates. It uses a group chat function called the Cube, which can be used to discuss a certain Topic. It also supports subgroup creation inside a Cube and a more secure private messaging function.
It may not always be sufficient to simply compare Squaretalk and Rivers IM with each other. Even though reliable tools, pricing plans and user comments are all important and should be included when making a final decision, you should also take a look at the recognition and awards claimed by every solution. Frequently a less dominant software may turn out to be an excellent choice that was distinguished with industry awards such as our Experts’ Choice Award which proves that despite limited market popularity it’s a worthy contender to the apps that rule the market.
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