What is better Squaretalk or Replybutton? It’s a good idea to use our scoring system to provide you with a general idea which Communications Software product is better for your business. For overall product quality, Squaretalk attained 8.5 points, while Replybutton gained 8.0 points. Meanwhile, for user satisfaction, Squaretalk scored 97%, while Replybutton scored 92%.
Details about their features, tools, supported platforms, customer support, etc. are given below to help you get a more accurate assessment. Remember to choose only the functions that you need to avoid wasting resources for features that are unnecessary.
People who are pressed for time or would like to get a VoIP Software advice from our experts might want to investigate these top choices for this year: 8×8 VoIP Phone Service, Slack, RingCentral.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Every time you select a product that you believe will be an actual asset for your business you shouldn’t just limit yourself to what professionals have to say about it. In many cases personal experience with the product may change, depending on specific preferences and needs. This is why in our reviews we also provide our User Satisfaction Rating for every software to give you an immediate overview of how real users of Squaretalk and Replybutton estimate their experience with the service. Our algorithm is based on advanced analysis of product mentions on other websites, social media and blogs, so you will receive a complete and reliable landscape of what other clients think about each product. In this example Squaretalk has a total satisfaction rating at 97% while for Replybutton 92% of users express they had an enjoyable experience with it.
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