What is better Squaretalk or Pigeonhole Live? If you want a competent Communications Software product for your business you should invest time and compare a wide range of solutions. It doesn’t have to be complex, and can be as easy as matching their traits in a table like the one below. You will also get a quick idea how each product performs. For instance, on this page you can see Squaretalk’s overall score of 8.5 and compare it against Pigeonhole Live’s score of 7.8; or Squaretalk’s user satisfaction level at 97% versus Pigeonhole Live’s 77% satisfaction score.
The assessment can help you see the pros and cons of each program, and choose which one suits you requirements better. On top of the rich features, the software which is simple and intuitive is always the better product.
At the moment, the leading products in our VoIP Software category are: Slack, 8×8 VoIP Phone Service, RingCentral.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Pigeonhole Live offers several SMB and enterprise pricing plans for users to choose from. The subscription packages are covered per event, and a free plan is also available. Here are the details:
The live poll functionality of Pigeonhole Live can be integrated with any website, webinar, or an intranet.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CNBC, LEVIS, Pfizer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Q&A and polling platform for public conferences, corporate meetings, and other business events, Pigeonhole Live also doubles as a hub for town halls, staff powwows and other online meetings. The software is designed for external events that usually takes in instant feedback such as public forums, seminars, industry conferences, and customer engagement events.
You should keep in mind that while both Squaretalk and Pigeonhole Live may offer an outstanding range of features every solution might be designed for a different business size. If you are studying different apps you should pay attention to a company type they are aimed at. Specific features could scale up with no problem for huge enterprises but if you have a small or medium business it’s usually more sensible to stay away from paying for customized features that you might never have a chance to use.
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