What is better Squaretalk or Ooma Office? The best Communications Software is a solution that can address your company’s specific demands. It’s easy to identify which alternative works really with your industry if you assess different products before you decide which one is the best.
For instance, Squaretalk and Ooma Office are scored at 8.5 and 9.0, respectively, for all round quality and performance. Likewise, Squaretalk and Ooma Office have a user satisfaction rating of 97% and 93%, respectively, which suggests the general response they get from customers. Even better, talk to a current client of the software and ask for their opinion about the application in question.
Users who don't have much time or would like to get a VoIP Software suggestion from our experts might want to take a look at these top choices for the current year: Slack, 8×8 VoIP Phone Service, RingCentral.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Ooma Office has small business and enterprise pricing with all-inclusive features and no contract. A money-back guarantee is available. Here’s an overview of its available plans below:
Small Business – $19.95/user/month
All enterprise-grade features
Enterprise – By quote
Custom communications solution
Hardware
Ooma Office also offers hardware packages that are priced according to individual business needs. Contact the vendor for complete pricing information.
An affordable, robust, and advanced VoIP and security system designed for business and home use. Ooma Office is recommended for small to medium businesses, as well as freelancers operating in different industries. It provides the basic features that you'd ever need from a VoIP solution at a fraction of the cost.
Please keep in mind that even though both Squaretalk and Ooma Office may have an excellent set of features each app could be created for a different business size. If you are comparing features you may want to focus on a business type they are meant for. Some elements might scale up well for large enterprises but if you have a small or medium company it’s frequently better to stay away from paying for customized features that you might never use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
