What is better Squaretalk or Ooma Office? Getting the ideal Communications Software product is all about cross-checking different solutions and determining the top program for your specific needs. Our proprietary system provides you with an instant look at the general rating of Squaretalk and Ooma Office. For total quality and performance, Squaretalk scored 8.5, while Ooma Office scored 9.0. On the other hand, for user satisfaction, Squaretalk earned 97%, while Ooma Office earned 93%.
Below it's also possible to check their functions, terms, plans, etc. to find out which program will be more suitable for your company. An important element to evaluate is if the application lets you to enable and disable restrictions on different types of users to protect any critical business data.
Right now, the top services in our VoIP Software category are: RingCentral, 8×8 VoIP Phone Service, Slack.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
Ooma Office has small business and enterprise pricing with all-inclusive features and no contract. A money-back guarantee is available. Here’s an overview of its available plans below:
Small Business – $19.95/user/month
All enterprise-grade features
Enterprise – By quote
Custom communications solution
Hardware
Ooma Office also offers hardware packages that are priced according to individual business needs. Contact the vendor for complete pricing information.
An affordable, robust, and advanced VoIP and security system designed for business and home use. Ooma Office is recommended for small to medium businesses, as well as freelancers operating in different industries. It provides the basic features that you'd ever need from a VoIP solution at a fraction of the cost.
If you are still having second thoughts about which product will work best for your company it might be a good idea to check out each service’s social metrics. These metrics are frequently a sign of how popular a given software is and how extensive is its online presence. For example, in case of Facebook Squaretalk has 16 likes on their official profile while Ooma Office profile is liked by 58450 people.
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