What is better Squaretalk or NCR Silver? Getting the suitable Sales Tools product is as straightforward as assessing the good and weak functions and terms offered by Squaretalk and NCR Silver. Here it's also possible to match their overall scores: 8.5 for Squaretalk vs. 8.2 for NCR Silver. Or you can verify their general user satisfaction rating, 97% for Squaretalk vs. 95% for NCR Silver.
We suggest that you spend some time to analyze their specific functions and decide which one is the better choice for your business. Likewise, don’t forget to take into account your company’s or industry’s special situation, for instance, a multilingual solution for a global team or a mobile platform to help you work on the go.
At the moment, the most popular solutions in our VoIP Software category are: RingCentral, Slack, 8×8 VoIP Phone Service.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
NCR Silver POS starts at $79 per month. You can get NCR Silver with EMV service as low as $89 per month. NCR Silver Pro Restaurant Edition starts as low as $149 per month. Additional sites, devices and month-to-month enterprise pricing subscriptions may cost more, depending on your exact needs.
Almost as essential as functionalities and customer support quality are pricing plans offered by Squaretalk and NCR Silver. Even though price should not be the sole factor it’s without a doubt a key thing to think about. You should try to find a flexible pricing plan that can be matched with your company size and effortlessly scaled up if your team expands. You should be certain you don’t select pricing plans that include additional features that you won’t use and always make an effort to get in touch with the vendor directly because enterprises can frequently count on discounts. You should also give a chance to a free trial or demo of every software to spend at least some time using it. It’s a helpful experience that doesn’t need you to invest any money and provides you with a practical overview of what it’s like to work with Squaretalk and NCR Silver.
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