What is better Squaretalk or Hiddy? When scouting for the ideal Communications Software for your organization our recommendation is that you examine the functions, pricing, along with other crucial details regarding the product and vendor. Here, you are able to see the similarities and discrepancies between Squaretalk (overall score at 8.5 and user satisfaction at 97%) and Hiddy (overall score at 8.0 and user satisfaction at N/A%).
You can also look at their particulars elements, such as features, plans, costs, terms, etc. What is more, analyze the terms closely for information on hidden costs, like, installation, separate helpdesk support, upgrade fees, disk space fees, and other similar charges.
We did our best to review all popular VoIP Software products offered out there, but among them these three caught our special attention: 8×8 VoIP Phone Service, Slack, RingCentral.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
When you compare various Communications Software solutions you shouldn’t just explore their list of features and provided pricing plans. Keep in mind the software should be matching your needs and team so the more flexible their offer the better. Find our which systems are supported by Squaretalk and Hiddy and be certain you will obtain mobile support for whatever devices you use in your company. You should also find out which languages and countries are supported, as this may be a critical factor for many firms.
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