What is better Squaretalk or GoToMeeting? If you want to get a easy way to decide which Communications Software product is better, our proprietary system gives Squaretalk a score of 8.5 and GoToMeeting a score of 9.0 for total quality and performance. In addition, Squaretalk is rated at 97%, while GoToMeeting is rated 96% for their user satisfaction level.
You can also assess their product details, including functions, tools, options, plans, prices, and much more. See if the software can customize some of its workflows to guarantee the software complements your own business workflows.
We know that not all companies have the time to scrutinize a wide range of various services, so we prepared a list of recommendations that you may find useful. Our top selections for the VoIP Software category are: 8×8 VoIP Phone Service, Slack, RingCentral.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
GoToMeeting includes standard web conferencing features across its plans, such as HD video, screen sharing, web audio, personal meeting room and dial-in conference line. In addition, it features unlimited meetings, unlimited cloud recording and no time limits. Advanced features like mobile cloud recording, a dedicated customer success manager and volume discounts are available in the higher plans.
Professional – $12 per organizer/month
150 participants
Add-ons: toll-free numbers, GoToWebinar Lite at $20 per month
Business – $16 per organizer/month
250 participants
Add-ons: toll-free numbers and Call Me feature at $5 per organizer/month, GoToWebinar Lite at $20 per month
GoToMeetings integrates with the following key apps:
Slack
Office 365
Google Calendar
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Salesforce, Comcast, Avon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Designed for online business meetings and deployable from the desktop app, mobile app or via browser. The app allows for up to 3,000 participants, among the biggest capacity in the niche.
It may not always be sufficient to simply compare Squaretalk and GoToMeeting against one another. Even though reliable tools, cost and customer comments are all important and should be included when making a final decision, you should also pay attention to the recognition and awards won by every service. Very often a less known app may turn out to be an amazing choice that was distinguished with B2B awards such as our Great User Experience Award which proves that despite limited market popularity it’s a significant contender to the products that rule the market.
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